3 director customer operations jobs at 3 companies in Monterey, CA
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Director of Customer Experience and Success
Monterey or San Luis Obispo or Monterey County or San Benito County or Santa Cruz County or San Luis Obispo County or Santa Barbara County
$158k-$243k/yrHybridFull Time
Central Coast Community Energy: Procures renewable electricity for communities in California's Central Coast.
10+ YOE3+ MgmtBachelor's degree and 10 years of progressively responsible leadership experience in customer experience, operations, utilities, public agencies, sustainability, or related fields; 3 years supervising professional staff required.
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yrHybridFull Time
Wescom Credit Union: Provides consumer banking, lending, and investment services to members.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
Perform receiving department operations under Store Director supervision; read product labels and pricing codes; lift and move up to 60 lbs; basic PC/Outlook skills preferred; strong customer service and communication.