7 director customer operations jobs at 7 companies in Provo, UT
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Director of Customer Enablement
Lehi, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in customer-facing service operations, experience scaling distributed teams, operational rigor, data-driven planning, and strong collaboration. Bachelor's degree or equivalent required.
HubSpot, ClickUp, Slack, LMS, AI
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
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Director of Call Center Operations
Orem, Utah, United States
$110k-$125k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years call center/customer service experience with 2+ years leading teams or functions; experience in workforce management, quality, training, hiring, systems, forecasting, and reporting; familiarity with NICE CXone and FieldRoutes/PestRoutes.
NICE CXone, FieldRoutes, PestRoutes, Cognigy, Microsoft Office, Google Sheets
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
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ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yr FieldFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, cross-functional influence, coaching and talent development, strategic account planning, reimbursement knowledge, ability to travel up to 70%, valid driver’s license.
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Assistant Director of Front Office - Waldorf Astoria Park City
Park City, Utah, United States
OnsiteFull Time
Lead front office operations, drive guest service and revenue initiatives, use daily performance reports to inform decisions, and develop high-performing teams; embody Hilton core values.
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Director, Event Technology (SNE), Hotel Services - Homestead Resort
Park City, Utah, United States
$56k-$62k/yr OnsiteFull Time
3+ YOE1+ MgmtRequires 3+ years of audiovisual experience, 1+ year supervising, computer hardware/software proficiency, leadership and customer focus, Level 3 Skills training, and a valid driver's license when operating company vehicles.
Microsoft Office, Customer Relationship Management system (CRM)