22 director customer operations jobs at 18 companies in Sherman, TX
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
1w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
2mo
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Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
5d
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Director - Retail Operations - USA Store Ops Gen
Richardson, Texas, United States
OnsiteFull Time
8+ YOE8+ years managing or directing retail store operations; proven efficiency, project budget and deadline management, strategic leadership, cross-functional collaboration, and strong communication skills. Bachelor's degree preferred.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
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Gym Director
Flower Mound, Texas, United States
OnsiteFull Time
Lead gym operations, manage staff and customer experience, grow membership; strong leadership and time management required.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
3mo
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Area Director - Data Center
Carrollton, Texas, United States
OnsiteFull Time
3+ YOE5+ MgmtExperience leading engineering and operations; strong leadership, customer relations, and profitability focus.
Microsoft Office, Visio, Adobe, PowerPoint, Outlook, Excel, Teams, Internet tools
3mo
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Program Director
Flower Mound, Texas, United States
$15-$22/hr OnsiteFull Time, Part Time
Sales or customer service experience; strong communication, organization; ability to work flexible hours including evenings and weekends.
3w
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Director
Frisco, Texas, United States
$20-$26/hr OnsiteFull Time, Part Time
Proven leadership in customer service or production, ability to create repeatable operational systems, coach and develop team members, handle multiple tasks, and perform physical tasks including standing and lifting.
1mo
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Director Vertical - Industrial and Technology
Eden Prairie or Atlanta or Plano or Conshohocken or Phoenix or Grandview Heights or Chicago
$128k-$296k/yr OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree, 8+ years leadership in customer engagement/ commercial strategy, 5+ years in logistics/transportation/supply chain, 4+ years direct people leadership, experience driving strategy and measurable commercial outcomes.
2mo
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Hospitality Director
Lewisville, Texas, United States
$21/hr OnsiteFull Time
Manage front-of-house operations, recruit/train/supervise staff, manage budgets and records, ensure safety compliance, handle customer issues, and produce promotional materials; strong IT, communication, numerical and leadership skills.
1w
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Director of Sales Support - LCH
Richardson, Texas, United States
OnsiteFull Time
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM experience.
SAP, CRM
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Director of Sales Support - LCH
Richardson, Texas, United States
OnsiteFull Time
8+ YOE5+ MgmtRequires 8+ years in customer relations, business management, operations, sales support, or related leadership; 5+ years leading people; bachelor's degree or equivalent; SAP and CRM knowledge.
SAP, CRM
1mo
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Math Learning Center Director
Rockwall, Texas, United States
$18/hr OnsitePart Time
Leadership and management of center operations, student assessment and individualized learning plans, sales/customer relationships, math proficiency to Algebra 2, and completion of a math literacy test.
2d
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Director of Community Association Management / DCAM (PTX81726)
Plano, Texas, United States
$72k-$85k/yr OnsiteFull Time
2+ YOERequires 2–3 years of community association management experience, leadership capability, strong communication, customer service, organization, time management, and ability to work independently under pressure.
2d
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Director of Community Association Management / DCAM (PTX81726)
Plano, Texas, United States
$72k-$85k/yr OnsiteFull Time
2+ YOERequires 2–3 years of community association management experience, leadership capability, strong communication, organization, customer service, and independent work skills. Associate degree and industry certification preferred.
Ciranet
2w
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Assistant Center Director - Full Time Leadership Role
Frisco, Texas, United States
$21-$23/hr OnsiteFull Time
Lead center operations and student learning; math through Algebra I; full-time availability; background check; customer-focused leadership; training provided.