35 director customer operations jobs at 19 companies in Spring, TX
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Senior Director Customer Care Operations
Houston, Texas, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree and 10+ years of progressive customer care, contact center, or customer experience leadership experience, including 7+ years in outsourced operations or vendor management.
AI, IVR, NPS, CSAT, AHT, FCR, ASA, PMP, Six Sigma
3w
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Senior Director Customer Care Operations
Houston, Texas, United States
OnsiteFull Time
10+ YOE10+ years leadership in customer care/contact center operations, experience with outsourced/vendor management, contact center metrics, workforce strategies, and transformational change including AI and automation.
1mo
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Regional Operations Director
Houston, Texas, United States
OnsiteFull Time
1+ YOE1+ MgmtOversee branch and distribution center operations, ensure regulatory compliance and KPIs, lead and develop managers; requires HS/GED and 1 year operations/customer service leadership in DME/health insurance/medical or similar, Microsoft Office proficiency.
Microsoft Office Suite
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
3mo
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Director Operations Project Management
Humble, Texas, United States
HybridFull Time
GrayWolf: Provides heavy industrial construction and facility maintenance services.
10+ YOE10+ years in project management, program leadership, or operations-delivery in modular/or engineered environments; strong schedule, risk, change-control, and customer-reporting discipline; PMP or equivalent credential preferred.
Primavera P6, Microsoft Project, ERP / MRP systems, Excel, Dashboard reporting tools
1mo
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Global Director, BDR Strategy & Operations
Houston or Arlington
HybridFull Time
8+ YOE8+ years in B2B revenue, sales development, or GTM strategy; experience owning BDR/SDR operating models, customer journeys, scorecards, and RevOps/CRM alignment; global program experience and ability to influence cross-functionally.
Salesforce, Demandbase, ZoomInfo
2mo
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Director of Customer Experience
Houston, Texas, United States
HybridFull Time
7+ Mgmt7+ years leadership in industrial distribution or related operations; Bachelor's degree preferred; strong analytics and cross-functional leadership; able to drive multi-location initiatives.
ERP systems, Data analytics tools, Microsoft Excel, Power BI
1mo
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Assistant Store Director - Store 039 Houston Bellaire
Houston, Texas, United States
OnsiteFull Time
Assist store director in overall store operations, drive sales, ensure customer service, coordinate employees, and meet food-safety certification (CPFM) requirements.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
Lead daily operations, marketing, staffing, and customer service for a local youth-sports franchise.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
2mo
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Program Director
Tomball, Texas, United States
$40k-$50k/yr OnsiteFull Time
Oversee marketing, manage staff/coaches, lead communications, ensure safety and customer service.
1w
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Sr. Director of Networking, Customer Experience Business Ops & Transformation
Spring or Sunnyvale or Frisco
$161k-$390k/yr OnsiteFull Time
15+ YOE15+ years leadership in business strategy, transformation, operations or consulting; strong financial acumen, change management, executive communication, and ability to lead large cross-functional transformation programs.
3w
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District Director
Missouri City or Irving
OnsiteFull Time
6+ YOELead and develop multiple retail stores to achieve sales, profit, operational goals; strong leadership, fiscal management, and talent development experience required.
2mo
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Director of Golf
Kingwood, Texas, United States
OnsiteFull Time
5+ YOE5+ years golf experience with strong customer service; PGA/LPGA Certification; HS diploma required; college degree preferred.
2mo
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EVS Resident Regional Director
Houston, Texas, United States
$170k-$175k/yr OnsiteFull Time
Leadership experience managing hospital environmental services, budgeting, scheduling, audits, staff training, regulatory compliance, and customer relations; COVID-19 vaccination required absent exemption.
XRO System
1w
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Sr. Director of Networking, Customer Experience Business Ops & Transformation
Spring or Sunnyvale or Frisco
$161k-$390k/yr OnsiteFull Time
15+ YOE15+ Mgmt15+ years leadership in strategy, transformation, business operations or consulting within global technology or services; strong financial acumen, change management, executive communication, and stakeholder influence.
1mo
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Assistant Store Director Store 007- Houston Bellaire
Houston, Texas, United States
OnsiteFull Time
Assist store operations and department management, drive sales, ensure high customer service, coordinate employees, and meet physical demands; CPFM or equivalent required for food-related roles.
1mo
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Store Director
Cypress, Texas, United States
$74k-$92k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years full-time retail management experience, flexibility for nights/weekends/holidays, ability to lift 40 lbs, strong leadership, customer service, merchandising and operational skills.