13 director customer operations jobs at 10 companies in Thomaston, CT

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Director of Customer Operations
Stamford, Connecticut, United States
$135k-$150k/yr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Technology-enabled managed waste and recycling services provider serving multi-site businesses across North America.
8+ YOE3+ Mgmt8+ years in customer operations/related fields; 3+ years in senior leadership; bachelor's degree preferred; proven leadership and KPI improvement.
CRM systems, Dispute resolution tools, Billing systems, Dispatch software, ERP tools, Performance dashboards
3w
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Director, Conferences (Customer Excellence & Experience)
Irving or Stamford
$107k-$161k/yr HybridFull Time
Gartner
GartnerNYSE: IT: Global research and advisory firm providing business and technology insights.
10+ YOEBachelor's degree preferred; 10+ years in event, project, or operations management; expertise in project and change management, customer experience, process improvement, and cross-functional leadership; travel up to 20%.
Lean, Agile
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Director of Service
Stratford, Connecticut, United States
OnsiteFull Time
Main Enterprises
Main Enterprises: Stratford-based HVAC and mechanical contractor serving commercial, institutional, and industrial facilities with heating, cooling, plumbing, and fabrication.
Manage commercial HVAC service operations, customers, technicians, sales, budgets, inventory, billing, safety, training, and financial performance while expanding service revenue and improving productivity.
Computer system
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
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SAP ERCS Associate Director
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOE12+ years in Utilities, including Energy Retail, Customer Operations, and Meter-to-Cash transformation; SAP CIS expertise; executive advisory, consulting, sales, P&L, team leadership, and communication skills; bachelor's degree or equivalent.
SAP CIS, Data, AI, GenAI
1mo
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Director, Data Solutions
Norwalk, Connecticut, United States
$150k-$200k/yr HybridFull Time
Aon
AonNYSE: AON: Global professional services firm providing risk, insurance, and human capital solutions.
7+ YOE7+ years in compensation or total rewards consulting with experience in custom benchmarking, data cleaning/validation, market pricing, client development, and advanced Excel/PowerPoint skills; bachelor\u0002s required, advanced degree preferred.
Microsoft Excel, Microsoft PowerPoint
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Acme Assistant Store Director- Fairfield, CT
Stamford or Fairfield or Little Silver or Fair Haven or Kenilworth or Clark or Browns Mills or Warren or Old Bridge or New Providence or Levittown or Mount Holly or Hamilton Township or Freehold or Bordentown or Newtown or Willingboro or Lincroft or Yardville or Medford or Doylestown
$68k-$94k/yr OnsiteFull Time
Acme Markets
Acme Markets: Private U.S. supermarket chain serving Mid-Atlantic shoppers through grocery stores and Sav-On pharmacies.
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma, customer service and supervisory skills, inventory management, store operations knowledge, and leadership ability.
2mo
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Assistant Director of Racquet Sports
Bloomfield, Connecticut, United States
OnsiteFull Time, Seasonal
Troon
Troon: Global golf, club, and hospitality management services.
Deliver on-court instruction, support pro shop and operations, maintain courts and facility presentation, Microsoft Office and POS proficiency, strong customer service, playing ability 4.5+ preferred, flexible schedule including weekends and holidays.
Microsoft Office, POS systems, membership databases, club software systems
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Fitness Club Director
West Hartford or Glastonbury or Cromwell or Ellington or Somers or Farmington or Granby or Newington or Windsor or Southington or Wilton or Canton
$40k-$65k/yr OnsiteFull Time
Anytime Fitness
Anytime Fitness: Global fitness franchise providing 24/7 gym access.
Several years of leadership experience in service or retail, strong sales and communication skills, customer-centric, ability to recruit members, manage staff, oversee operations and reporting.
3w
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Acme Assistant Store Director- Westchester County, NY
Goldens Bridge or Westchester County
$68k-$94k/yr OnsiteFull Time
Acme Markets
Acme Markets: Private U.S. supermarket chain serving Mid-Atlantic shoppers through grocery stores and Sav-On pharmacies.
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma or equivalent, customer service and supervisory skills, inventory management, leadership, and ability to stand throughout the shift.
Stream
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2mo
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Director, Delivery Partner - Major Hospital Network
Rhode Island or Massachusetts or Norwalk or Southbury or California or Colorado or New York City or Washington or Washington, D.C. or United States
$162k-$291k/yr OnsiteFull Time
Kyndryl
KyndrylNYSE: KD: Provider of mission-critical enterprise technology services and infrastructure.
10+ YOE10+ years IT service delivery experience with 5+ years in healthcare IT managed services or Epic-enabled hospital operations; experience managing large multi-year contracts and budgets, leading 150+ blended workforce, ITIL-grounded service management, strong customer and financial governance skills.
Epic EHR, ITIL, Microsoft
1w
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Sr. AD, Value & Access, Innovation and Strategy Integration
Ridgefield, Connecticut, United States
OnsiteFull Time
Boehringer Ingelheim
Boehringer Ingelheim: Research-driven pharmaceutical and animal health.
5+ YOE5+ MgmtMaster's degree plus 5 years or bachelor's degree plus 7 years in a related role; healthcare strategy and pharmaceutical industry experience, cross-functional leadership, strategic customer collaborations, program management, change management, and partner budget leadership required.
Tableau, Microsoft Power BI, Veeva Vault, CRM