23 director customer operations jobs at 19 companies in Union, IL
1mo
Save
Mark Applied
Hide
Director of Growth and Customer Operations
Bolingbrook, Illinois, United States
$160k-$200k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive leadership driving cross-functional teams, P&L and budget management, KPI/dashboard development, change management, and operational transformation in multi-location service businesses.
1w
Save
Mark Applied
Hide
Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
1mo
Save
Mark Applied
Hide
Outreach Operations Director
South Elgin, Illinois, United States
OnsiteFull Time
Highly organized, detail-oriented leader with strong administrative, scheduling, and volunteer-management skills; excellent customer service, problem-solving, and communication abilities.
6d
Save
Mark Applied
Hide
Director of Operations-Human Nutrition
Oakbrook Terrace, Illinois, United States
$130k-$150k/yr OnsiteFull Time
Bachelor's degree required, master's preferred, with logistics, purchasing, customer service, inventory, freight, or warehousing experience; strong leadership, communication, organizational, and problem-solving skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM, OverDrive, TMS, BRM
2w
Save
Mark Applied
Hide
Customer Service Associate Director
Lisle, Illinois, United States
$110k-$166k/yr RemoteFull Time
5+ YOE3+ MgmtBachelor's+6yrs or Master's+5yrs or 10yrs customer service experience with minimum 3yrs lead experience; knowledge of fleet operations and dealer networks; legal authorization to work in the US.
3w
Save
Mark Applied
Hide
Director, Business Optimization - Global Customer Care Operations
Deer Park, Illinois, United States
$170k-$190k/yr OnsiteFull Time
10+ YOELeadership experience in customer care or operations with track record in transformation, process standardization, continuous improvement, workforce planning, change management, and cross-functional collaboration.
SAP, Salesforce, Power BI, Tableau
5d
Save
Mark Applied
Hide
Director of Event Operations | Full-Time | Ryan Field at Northwestern University
Evanston, Illinois, United States
$130k-$150k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience, 5–7 years of progressive event or venue operations experience, and at least 3 years supervising full-time staff. Requires event logistics, budgeting, staffing, and leadership skills.
Microsoft Office Suite
3mo
Save
Mark Applied
Hide
Director in Training
Elmhurst, Illinois, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ MgmtLeadership experience, basic computer literacy, and experience in customer service management, hospitality leadership, and cash management preferred.
POS systems, computer
5d
Save
Mark Applied
Hide
Director
Deerfield, Illinois, United States
$22-$25/hr OnsiteFull Time, Part Time
Leadership experience in customer service or production, with the ability to coach teams, manage multiple tasks, build operational systems, and work in a fast-paced restaurant environment.
1w
Save
Mark Applied
Hide
Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
2w
Save
Mark Applied
Hide
Store Director
Wheaton, Illinois, United States
$106k-$212k/yr OnsiteFull Time
4-year degree or equivalent experience, strong leadership and communication, financial and analytical skills, ability to lift up to 44 pounds, flexible schedule including nights/weekends/holidays, retail operations experience.
3mo
Save
Mark Applied
Hide
Director of Aftermarket Solutions
Elmhurst, Illinois, United States
$115k-$125k/yr OnsiteFull Time
10+ YOELead aftermarket strategy and operations; manage CX, admin support, and cross-functional teams; drive revenue and customer satisfaction.
CRM, DMS, Rigdig, Detroit Connect
1mo
Save
Mark Applied
Hide
Director of Supply Chain and Customer Service
Morton Grove, Illinois, United States
$130k-$150k/yr OnsiteFull Time
6+ YOEBachelor's in Industrial Engineering (or equivalent), 6+ years production planning and ERP/spreadsheet experience, 7+ years applying operations and supply chain principles; strong S&OP, inventory, warehouse, and leadership skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Access, ERP
2w
Save
Mark Applied
Hide
Gym Director
La Grange, Illinois, United States
$60k-$80k/yr OnsiteFull Time
Leadership and management of staff, program delivery for children, customer service and sales to grow membership, facility operations, hiring and training, KPI tracking.
2w
Save
Mark Applied
Hide
Director of Front Office
Schaumburg, Illinois, United States
$70k-$75k/yr OnsiteFull Time
Front Office leadership experience in full-service hotels; strong communication, coaching, and problem-solving skills; experience with PMS and POS; ability to drive guest satisfaction and operational performance.
PMS, POS
2mo
Save
Mark Applied
Hide
Collision Director | Body Shop Manager - AutoNation Collison Center Westmont
Westmont, Illinois, United States
$80k-$200k/yr OnsiteFull Time
3+ YOE2+ MgmtHigh school diploma, 3+ years in an auto body repair facility, 2+ years leading a team, MS Office (Word, Excel, Outlook) proficiency, knowledge of auto body repair techniques, strong customer service and analytical skills, valid in-state driver's license.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
Save
Mark Applied
Hide
Director of Rooms
Lake Forest, Illinois, United States
$85k-$100k/yr OnsiteFull Time
3+ YOECollege degree and 3+ years hotel operations experience; strong communication, budgeting, supervisory and customer service skills; computer skills with hotel information systems experience preferred.
Hotel information systems
2d
Save
Mark Applied
Hide
Director of Resident Experience & Engagement
Skokie or Evanston or Lake Forest or Arlington Heights
$139k-$181k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's degree required, master's preferred; 7+ years of leadership experience in wellness, customer experience, senior living, healthcare, luxury service, or related fields; multi-site standards and change leadership experience.
dashboards, scorecards
1mo
Save
Mark Applied
Hide
Assistant Center Director of Mathnasium of Evasnton Skokie
Skokie or Evanston
$60k/yr OnsiteFull Time
Experience with center operations, sales/enrollment, administrative tasks, instructional support, student assessment, staff coaching, customer service, and using a center management system.
2w
Save
Mark Applied
Hide
Branch Manager
Oak Brook, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOELead branch operations, manage directors and managers, drive customer retention and financial results; Bachelor's preferred; 3+ years branch/director-level operations experience; ability to obtain security license.