11 director customer success jobs at 9 companies in Carson, CA
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Customer Success Director
El Segundo, California, United States
$155k-$175k/yr OnsiteFull Time
8+ YOERequires 8+ years in customer success, account management, or post-sale B2B SaaS; direct people management; process-building; enterprise CSM tooling; KPI, dashboard, and data-driven decision skills.
Gainsight, Totango, ChurnZero
1mo
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Director, Customer Success
Santa Monica or New York City or Los Angeles
$131k-$156k/yr HybridFull Time
7+ YOE2+ Mgmt7–10 years in Customer Success or Account Management (SaaS/data analytics), 2–4 years people management, proven revenue ownership, executive relationship skills, CRM proficiency, and a bachelor’s degree preferred.
2mo
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Customer Success Director
El Segundo, California, United States
OnsiteFull Time
HiveWatch: Provides an AI-powered platform for centralizing physical security operations.
8+ YOE8+ years in customer success/account management in B2B SaaS, direct people management experience, proven post-sale/process building, experience with enterprise CSM tooling, analytical and data-driven, based in or willing to work from El Segundo, CA with regular customer travel.
Gainsight, Totango, ChurnZero
2w
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Director, Customer Success Center
Irvine, California, United States
$140k-$190k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
CRM, CCaaS
2mo
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Director, Customer Success
Simi Valley, California, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
CRM, analytics, KPI dashboards
1mo
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Director, Customer Success
Santa Monica or New York City
$143k-$170k/yr HybridFull Time
7+ YOE2+ Mgmt7–10 years in Customer Success or Account Management in SaaS/data analytics, 2–4 years managing teams, proven revenue ownership, executive relationship skills, and a bachelor’s degree preferred.
4d
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Director of Client Success
United States or Los Angeles or New York City or Minneapolis
$180k-$200k/yr RemoteFull Time
8+ YOEBachelor’s degree or equivalent experience, 8+ years in client success, account management, or related roles, enterprise relationship experience, analytical skills, executive communication, and social commerce expertise.
TikTok, Whatnot, Meta, Snap, Google Analytics, Looker, Airtable, CRM
2mo
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Director, Customer Success and Technical Solutions
Los Angeles, California, United States
$172k/yr OnsiteFull Time
8+ YOE8+ years in health care analytics/consulting; master's preferred; SaaS leadership; strong communication; cross-functional collaboration; data integration/healthcare policy experience.
SaaS, data visualization, analytics, EMR, HIE
1w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
2w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
6d
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Sales and Marketing Director (Family Ambassador)
Calabasas, California, United States
$100k-$110k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer success or service, strong organization, presentation, communication, solution-building, and collaboration skills; driver's license and clean driving record required.