9 director customer success jobs at 7 companies in Oxnard, CA
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Customer Success Director
New York or Santa Barbara
$110k-$135k/yrHybridFull Time
impact.com: Software platform to manage and scale diverse business partnerships.
5+ YOE5+ years account management/customer success experience, bachelor\u0002s or equivalent, strong digital marketing and SaaS aptitude, strategic account planning, excellent communication and problem-solving skills.
Avoca: AI voice agents that automate customer calls for home services.
8+ YOE5+ Mgmt8+ years in customer success with 5+ years managing teams in B2B SaaS; experience owning renewals, risk management, metrics, and cross-functional partnerships; strong technical instincts and coaching ability.
HiveWatch: Cloud-based physical security platform for enterprise operations.
8+ YOERequires 8+ years in customer success, account management, or post-sale B2B SaaS; direct people management; process-building; enterprise CSM tooling; KPI, dashboard, and data-driven decision skills.
Relo Metrics: AI-powered platform measuring sports sponsorship and brand exposure
7+ YOE2+ Mgmt7–10 years in Customer Success or Account Management (SaaS/data analytics), 2–4 years people management, proven revenue ownership, executive relationship skills, CRM proficiency, and a bachelor’s degree preferred.
HiveWatch: Provides an AI-powered platform for centralizing physical security operations.
8+ YOE8+ years in customer success/account management in B2B SaaS, direct people management experience, proven post-sale/process building, experience with enterprise CSM tooling, analytical and data-driven, based in or willing to work from El Segundo, CA with regular customer travel.
DwyerOmega: Manufactures precision sensors and instrumentation for industrial process control.
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
Relo Metrics: AI-powered platform measuring sports sponsorship and brand exposure
7+ YOE2+ Mgmt7–10 years in Customer Success or Account Management in SaaS/data analytics, 2–4 years managing teams, proven revenue ownership, executive relationship skills, and a bachelor’s degree preferred.
NEOGOV: SaaS human resources solutions for public sector workforce management
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Silverado: Provides specialized memory care and hospice services for seniors.
3+ YOERequires 3–5 years in customer success or service, strong organization, presentation, communication, solution-building, and collaboration skills; driver's license and clean driving record required.