10 director customer support jobs at 10 companies in Chicago, IL
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
1mo
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
1mo
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Director of Rooms
Lake Forest, Illinois, United States
$85k-$100k/yr OnsiteFull Time
3+ YOECollege degree and 3+ years hotel operations experience; strong communication, budgeting, supervisory and customer service skills; computer skills with hotel information systems experience preferred.
Hotel information systems
2w
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Director of Member Advocate Services
Chicago, Illinois, United States
$125k-$170k/yr OnsiteFull Time
7+ YOE3+ Mgmt7+ years customer support/member services experience,3+ years managing managers,experience scaling support operations,strong operational/analytical skills,HIPAA knowledge,excellent communication and conflict resolution.
CRM, EHR
1w
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Director of Reservations - Palmer House Hilton
Chicago, Illinois, United States
$75k-$85k/yr OnsiteFull Time
Leads reservations and guest experience operations, resolves concerns, supports VIP and long-stay guests, tracks loyalty preferences, and develops and manages team performance.
1d
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Assistant Gym Director
Naperville, Illinois, United States
$19-$25/hr OnsitePart Time
Leadership role requiring child-focused experience, communication, organization, customer service, operational support, and availability for at least one consistent weekend day.
1w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
3mo
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Director of Aftermarket Solutions
Elmhurst, Illinois, United States
$115k-$125k/yr OnsiteFull Time
10+ YOELead aftermarket strategy and operations; manage CX, admin support, and cross-functional teams; drive revenue and customer satisfaction.
CRM, DMS, Rigdig, Detroit Connect
1mo
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Assistant Center Director of Mathnasium of Evasnton Skokie
Skokie or Evanston
$60k/yr OnsiteFull Time
Experience with center operations, sales/enrollment, administrative tasks, instructional support, student assessment, staff coaching, customer service, and using a center management system.
2mo
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Administrative Assistant to the Director of Staff Development
Joliet or Will County
$42k-$46k/yr OnsiteFull Time
2+ YOEHigh school diploma required; 2+ years office/administrative experience preferred in education/public sector. Proficiency with Google Workspace or Microsoft Office, strong organization, communication, confidentiality, and customer service skills.
Google Workspace, Microsoft Office, Canva