81 documentation analyst jobs at 44 companies in Roxboro, NC
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ServiceNow Technical Functional Analyst
Cary or Greenville
$65k-$87k/yrHybridFull Time
MetLifeNYSE: MET: Global provider of insurance, annuities, and financial services.
2+ YOERequires 2–5 years as a technical or business analyst, strong analytical, problem-solving, requirements documentation, communication, and stakeholder collaboration skills.
ServiceNow, ITIL, Agile, PI Planning, AI, prompt engineering, generative AI
Senior Business Analyst - Health Insurance (Fully Remote)
Raleigh, North Carolina, United States
RemoteFull Time
CoverGo: No-code insurance platform for life, health, and P&C insurers.
5+ YOE5+ years as a business analyst, degree in Business/IT, health insurance domain experience required, Agile/Scrum experience, requirements gathering, process documentation, UAT, and strong communication skills.
CBIZNYSE: CBZ: Provides financial, tax, and business advisory services to organizations.
Bachelor's in accounting/finance/health policy/health care administration/health information/criminal justice or related; proficiency with Microsoft Excel, Access, Word; strong analytical, communication, and documentation skills; healthcare auditing preferred.
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Requires a bachelor's degree or equivalent experience, GRC and operational risk experience, process and control documentation, project coordination, stakeholder facilitation, and strong analytical skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Visio, Microsoft SharePoint, Jira, Confluence, COSO, SOX, NIST, COBIT
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
2+ YOERequires 2–4 years in marketing automation, Martech, or CRM; Cordial experience; segmentation, data integration, SQL, campaign execution, QA, documentation, and strong collaboration skills.
Aspida: Offers digital annuity products and life insurance retirement solutions.
2+ YOERequires 2–4 years in product or business analysis, requirements documentation, user stories, Agile delivery, facilitation, and cross-functional collaboration; proficiency with JIRA, Confluence, or Azure DevOps.
CTG: Provides IT services and digital transformation solutions to businesses.
Perform hardware/software testing and benchmarking, develop technical documentation, analyze performance, troubleshoot systems, and present demos; knowledge of Android/Linux/Windows, networking, AI tools, and Microsoft Office.
Android, Linux, Microsoft Windows, Apple operating systems, AI tools, Microsoft Office, Chrome
Sr. Technical Business Analyst and Customer Product Owner-FLEX/CONTRACTOR
Durham, North Carolina, United States
OnsiteContract
Toshiba Global Commerce Solutions: Provides integrated point-of-sale hardware and software for retailers.
12+ YOE12+ years as a technical business analyst, 10+ years retail experience, Agile expertise, deep POS domain knowledge, strong stakeholder communication, leadership/mentorship, and ability to produce high-quality product and requirements documentation.
State of North Carolina: Provides essential public services and infrastructure for North Carolina.
3+ YOEBachelor's in business/finance/economics/accounting and 3 years related experience (or equivalent); strong analytical, organizational, and policy interpretation skills; ability to review debt issuance and prepare financing documents.
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
3+ YOEBachelor’s degree plus 5 years or master’s degree plus 3 years in systems analysis, enterprise SaaS administration, requirements documentation, data analysis, API testing, and Agile processes.
Jira, Jira Align, Confluence, ServiceNow, pgAdmin, Microsoft Office Suite, SQL, MySQL, PostgreSQL, Power BI, Tableau, Postman, Swagger
IDeaS: Revenue management and pricing software for the hospitality industry.
5+ YOEBachelor's degree in a quantitative field, preferably Information Systems, plus 5+ years in business process analysis, systems documentation, requirements elicitation, SDLC, Agile, Waterfall, Jira, and enterprise projects.
Atlassian Jira, ServiceNow, Oracle Fusion, Microsoft O365, Software Development Life Cycle (SDLC)
SAS Institute: Provider of advanced analytics, AI, and data management software.
5+ YOEBachelor's degree in a quantitative field and 5+ years in business process analysis, systems documentation, and requirements elicitation. Requires Agile and Waterfall SDLC experience plus strong communication and cross-functional influence.
Software Development Life Cycle (SDLC), Agile, Waterfall, Atlassian Jira, ServiceNow, Oracle Fusion, Microsoft O365
Kriya Therapeutics: Developing gene therapies for prevalent chronic diseases.
3+ YOEBachelor's in a relevant science and 3+ years cGMP/QC lab experience; hands-on HPLC, PCR, or cell-based potency testing; strong documentation and technical writing; ability to train others.
3+ YOE3–5 years IT experience; lead IT projects; coordinate with vendors; networking fundamentals; strong communication and documentation; Microsoft 365.
Microsoft 365, Planner, Intune, PowerShell, SharePoint Online, Networking fundamentals
ABA 360: Provides ABA therapy and support for children with autism.
Active BCBA certification, eligibility for NC licensure, master’s degree in behavior analysis/psychology/education, ABA experience preferred, supervision and documentation skills required.
MED-EL: A medical device focused on hearing implant solutions.
3+ YOE3+ years Dynamics 365 CRM functional experience, business process analysis, workshop facilitation, testing, training, and documentation; bachelor’s in related field or equivalent experience.
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
3+ YOERequires 3+ years in analytics or business operations, customer and operational data experience, dashboard and requirements development, workflow documentation, strong Excel skills, and permanent U.S. work authorization.
First Citizens BankNasdaq: FCNCA: Provides full-service consumer, commercial, and wealth management banking.
4+ YOEBachelor's+4 years or HS+8 years in data management/financial analysis. Experience with data warehousing, ETL, SQL, AWS/Snowflake, Tableau/Power BI, agile delivery, and documentation.
AWS, Snowflake, SQL, Tableau, Power BI, Scrum, SAFe, Kanban
SoftPro: Develops software for real estate closing and title insurance.
2+ YOE2+ years customer service experience; strong troubleshooting with Windows, SQL Server, Active Directory; excellent communication and documentation skills; ability to meet KPIs and handle on-call rotations.
Microsoft Windows Server 2016, Microsoft Windows 11, Microsoft SQL Server 2016, SSMS, SentryOne, SQL, Active Directory, BeyondTrust, WebEx, Event Viewer, Microsoft Office 365
Raleigh or Atlanta or Lakeland or Charlotte or Richmond or Austin or Phoenix or Dallas
OnsiteFull Time
DPR Construction: General contractor for complex technical and sustainable construction projects.
2+ YOE2+ years business/systems analysis experience, Bachelor's degree or equivalent, ability to elicit and document requirements, QA/testing, ERP/process knowledge, strong communication and Office 365 skills.
Office 365, Microsoft Excel, Microsoft Word, Microsoft Visio