Experience in customer enablement, onboarding, training, and renewal management; strong relationship-building and cross-functional collaboration; ability to operate independently and drive value realization.
PenFed: Member-owned financial institution providing consumer banking and lending services.
6+ YOE2+ MgmtRequires 6+ years CMS experience, 2+ years supervisory experience, practical Knowledge Management expertise, experience with AI-enabled platforms preferred, strong written and oral communication, and technical proficiency; Bachelor's preferred.