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5 end user services manager jobs at 5 companies in Acton, MA

3mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
Wave Life Sciences
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
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3h
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Manager, End User Services & Lab Support
Somerville, Massachusetts, United States
$135k-$165k/yr HybridFull Time
Genetix Biotherapeutics
Genetix Biotherapeutics: Developing and commercializing curative gene therapies for rare diseases.
5+ YOE2+ MgmtBachelor's degree or equivalent experience, 5+ years in end user services or IT support, 2+ years leading teams, laboratory IT experience, and hands-on Microsoft 365, DocuSign, ITSM, onboarding, and AI tool experience.
Microsoft 365, Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, DocuSign, Microsoft Intune, BitLocker, Claude, ELN, LIMS, ITSM, SLA
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1w
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Director, Digital Workplace and End User Services
Boston or Brighton
$150k-$170k/yr OnsiteFull Time
Harvard Business Publishing
Harvard Business Publishing: Publishes business research and provides corporate training services.
10+ YOE4+ Mgmt10+ years IT experience, 4+ years leading help desk or end-user support, IT transformation, endpoint management, identity, automation, Power Platform, APIs, ITSM, ITIL, telemetry, and change management.
Microsoft Intune, MDM, Azure AD, Microsoft Power Platform, Graph, REST, Copilot Studio, Nexthink, SRE, ITSM, ITIL, APIs
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1mo
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: Operates a portfolio of omnichannel grocery brands.
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
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1d
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Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
North Reading, Massachusetts, United States
$132k-$211k/yr OnsiteFull Time
Teradyne
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
10+ YOE3+ MgmtBachelor's degree or equivalent experience, 10+ years in IT desktop support or service desk management, and 3+ years leading global or multi-region teams. Requires expertise in Windows, Active Directory, identity management, Microsoft 365, endpoint management, and ITSM.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow, ITIL, CompTIA
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