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116 end user services manager jobs at 100 companies in United States

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End User Services Manager
Alexandria, Virginia, United States
$115k-$135k/yr HybridFull Time
Tepa Companies
Tepa Companies: Tribally-owned provider of construction, engineering, and environmental services.
7+ YOE2+ MgmtBachelor's degree or equivalent experience,7+ years IT support or end-user services experience,2+ years supervisory experience,experience with ITSM and IT asset management,ability to deliver KPIs and customer satisfaction.
ITSM, CMDB, Microsoft Intune, Autopilot
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1mo
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Director, End User Services
New York or London
$210k-$260k/yr HybridFull Time
Compass Pathways
Compass PathwaysNASDAQ: CMPS: Develops psilocybin-based therapies for treatment-resistant mental health conditions.
8+ YOE3+ Mgmt8–12 years IT experience with 3–5+ years leading end user services; regulated environment experience; ITIL; vendor management; MS 365 and endpoint platforms.
Jira Service Management, MS 365, Teams, SharePoint Online, MS Entra, Veeva CRM
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Director – End User Services
Seattle, Washington, United States
$176k-$264k/yr HybridFull Time
F5
F5NASDAQ: FFIV: Provides application delivery networking and multi-cloud security solutions.
10+ YOE5+ Mgmt10+ years in IT operations with 5+ years in senior leadership of global end-user/employee experience teams; experience with ServiceNow, follow-the-sun support models, executive partnership, and data-driven service improvement.
ServiceNow
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End User Services Specialist - Advanced
Chicago or United States or Canada or North America
HybridFull Time
Independence Pet Group
Independence Pet Group: Integrated platform providing pet insurance and health services.
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
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2mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
Wave Life Sciences
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
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3d
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Senior Manager, IT End User Services
Atlanta, Georgia, United States
HybridFull Time
Aprio
Aprio: Provides business advisory, accounting, and tax services globally.
8+ YOE5+ Mgmt8+ years in end-user support operations with 5+ years managing teams; deep expertise in Windows/Mac/iOS/Android and Microsoft 365 apps; vendor management, device lifecycle, security, and strong communication and documentation skills.
Microsoft 365, Microsoft Teams, OneDrive, SharePoint, Exchange Online, Windows, Mac, iOS, Android
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Director of End User Services
Chelsea, Massachusetts, United States
$119k-$185k/yr HybridFull Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
5+ YOE5+ MgmtLeads statewide end-user services organization; manages Service Desk, Deskside, and Desktop Engineering; oversees 24x7 operations; hybrid work location; travel minimal; reports to Deputy CIO.
Service Desk, Deskside support, Desktop Engineering, Windows imaging, Software packaging, Patching endpoint devices
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IT End User Services Analyst
Ironton, Ohio, United States
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Provides critical power and cooling for data centers.
1+ YOEA+ certificate or 1-2 years end-user support; 1-3 years Microsoft Windows deployment; basic software distribution/patch management knowledge; experience with ITSM (ServiceNow); basic network/security understanding; manufacturing or plant experience preferred.
Microsoft Windows, ServiceNow
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
Nextpower
NextpowerNasdaq: NXT: Provides integrated solar tracker and energy technology solutions.
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
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End User Technical Services Supervisor
Helena, Montana, United States
HybridFull Time
St. Peter's Health
St. Peter's Health: Provides regional hospital and outpatient healthcare services in Montana.
4+ YOE1+ Mgmt4+ years IT end-user/desktop support; 1+ year supervisory; Windows, Office 365, Active Directory; ITIL and security policy experience; strong communication; fast-paced environments.
Windows, Office 365, Active Directory, ITIL, Endpoint management
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
Engineers Gate
Engineers Gate: Developing systematic, computer-driven trading strategies for global markets.
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
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Manager of End User Support
Houston, Texas, United States
OnsiteFull Time
Archer Systems
Archer Systems: Provides administrative services for complex legal settlement programs.
7+ YOE3+ Mgmt7+ years IT end-user/support experience, 3+ years leading support teams, hands-on Microsoft Intune and Jira Service Management experience, strong Windows and Microsoft 365 skills, bachelor\u0002s preferred, ITSM/ITIL familiarity.
Microsoft Intune, Jira Service Management, Windows Autopilot, Windows, Microsoft 365, Office, Teams, SharePoint, OneDrive, Jira Asset Management
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Director, IT Platforms & End User Services
South San Francisco or Salt Lake City or Zurich or United States
$204k-$265k/yr OnsiteFull Time
Denali Therapeutics
Denali TherapeuticsNASDAQ: DNLI: Developing therapies to treat neurodegenerative and lysosomal storage diseases.
10+ YOE8+ Mgmt10+ years IT leadership experience, 8+ years managing leaders; bachelor’s in CS/IS/Engineering or equivalent; experience in enterprise infrastructure, platforms, end user services, ITIL, GxP, 21 CFR Part 11, and SOX ITGC.
ITIL, IAM, GxP, 21 CFR Part 11, SOX ITGC, Change Advisory Board (CAB)
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3d
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Director, User Services
United States
RemoteFull Time
Celerion
Celerion: Provides early-phase clinical research and bioanalytical testing services.
10+ YOE5+ MgmtBachelor's degree required;10+ years progressive IT leadership in end-user services;5+ years managing global MSPs;experience with Microsoft 365, Intune, ServiceNow, Microsoft Teams and ITIL;strong vendor and stakeholder management.
Microsoft 365, Windows, Intune, Microsoft Teams, ServiceNow
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2mo
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Director of IT Infrastructure & End User Services
Cleveland, Ohio, United States
$185k-$232k/yr HybridFull Time
Benesch
Benesch: Provides comprehensive legal counsel and representation for businesses nationwide.
8+ YOE5+ MgmtLead IT infrastructure and end-user services in a multi-site setting; 8-10+ years in IT infra; 5+ years in leadership; preferred law firm/professional services experience; ITIL/ITSM; cloud, security, budgeting.
Data Center, Cloud, Networking, Servers, Storage, Virtualization, Identity and Access Management, End-User Computing, Printing, ITIL/ITSM tools
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End User Computing
Chicago, Illinois, United States
$90k-$125k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOE8+ years EUC/workplace service delivery experience, ITIL-based service management, multi-site operations, incident/SLA management, vendor and field technician oversight, stakeholder communication.
ITIL
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1mo
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Senior IT End User Services Consultant
Durham, North Carolina, United States
HybridFull Time
Syngenta Group
Syngenta Group: Provides seeds and crop protection products for global farmers.
5+ YOEBachelor's in IT/CS/IS/Business, 5+ years supporting enterprise IT services, experience leading IT projects, strong stakeholder management, ServiceNow experience preferred, authorized to work in the US, hybrid schedule with occasional after-hours support.
ServiceNow
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2mo
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IT Manager of End User Systems & Support
Fairfield, Connecticut, United States
OnsiteFull Time
Bigelow Tea
Bigelow Tea: Produces and distributes a variety of specialty tea products.
7+ YOE2+ Mgmt7+ years IT support and service delivery; leadership of a support team; Bachelor’s in a related field; strong knowledge of end-user tech and networking.
Desktop hardware, Endpoint security, Collaboration tools, Video conferencing, Networking
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6d
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Remote Sr. Manager End User Operations (VA ESOM)
United States
$165k-$172k/yr RemoteFull Time
Kentro
Kentro: Provider of digital and IT services for federal agencies.
10+ YOE5+ Mgmt10+ years IT service delivery experience with 5+ years managing managers; bachelor’s degree in a technical discipline; ITIL/ITSM knowledge; strong leadership, analytics, client engagement, and workforce management skills.
ITSM
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2mo
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Lead, End User Services & IT Operations
Unknown, Unknown, United States
$165k-$175k/yr OnsiteFull Time
MAG Aerospace
MAG Aerospace: Provides global intelligence, surveillance, and reconnaissance services and training.
8+ YOE8+ years IT operations/leadership; ITIL-based service mgmt; MS 365/Azure/InTune; ServiceNow familiarity; ability to obtain Secret clearance.
ITSM platforms, Endpoint management (Intune), M365 ecosystem, ServiceNow, Troubleshooting across endpoints, networks, and applications, Reporting and metrics
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