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6 end user services manager jobs at 6 companies in Everett, MA

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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
Wave Life Sciences
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
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Director of End User Services
Chelsea, Massachusetts, United States
$119k-$185k/yr HybridFull Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
5+ YOE5+ MgmtLeads statewide end-user services organization; manages Service Desk, Deskside, and Desktop Engineering; oversees 24x7 operations; hybrid work location; travel minimal; reports to Deputy CIO.
Service Desk, Deskside support, Desktop Engineering, Windows imaging, Software packaging, Patching endpoint devices
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1mo
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IT Operations Manager
Boston, Massachusetts, United States
$158k-$197k/yr HybridFull Time
Shawmut Design and Construction
Shawmut Design and Construction: National construction management firm specializing in complex building projects.
10+ YOE5+ MgmtSenior IT leader responsible for end-user services, device management, and IT operations across multiple offices.
SCCM, Intune/Endpoint Manager, Microsoft Teams, Zoom
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Helpdesk Support Technician
Boston, Massachusetts, United States
OnsiteFull Time
Custom Computer Specialists
Custom Computer Specialists: Provides managed IT and cybersecurity services for organizations.
On-site deskside support for end users, hardware and OS troubleshooting, ticket management, customer service skills, ability to lift 50 lbs, reliable transportation, preferred 1-2 years hands-on end-user support and industry certifications (CompTIA A+/Network+, Microsoft, Google).
Windows, macOS, Microsoft Office Suite, Webex, Google Apps, antivirus software
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IT Support Consultant/Senior IT Support Consultant
Providence or Rhode Island or California or Colorado or Connecticut or Florida or Maryland or Massachusetts or New York or New Hampshire or New Jersey or North Carolina or District of Columbia or United States
HybridFull Time
Brown University
Brown University: Private research university offering undergraduate and graduate degree programs.
2+ YOEProvide end-user desktop, mobile, AV and application support; 2+ years deskside IT support (3+ for senior); experience with macOS/Windows/iOS/Android, enterprise services, troubleshooting, and configuration management tools; strong communication.
SCCM, Jamf, Microsoft, Apple, macOS, Windows, iOS, Android, MS Office Suite, Google Apps, Zoom, Microsoft OSD, InTune, ASM
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Technical Support Specialist
London or Boston
OnsiteFull Time
Foundry
Foundry: Provides B2B technology media, data, and marketing services.
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
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