Harvard Business Publishing: Publishes business research and provides corporate training services.
10+ YOE4+ Mgmt10+ years IT experience, 4+ years leading help desk or end-user support, IT transformation, endpoint management, identity, automation, Power Platform, APIs, ITSM, ITIL, telemetry, and change management.
Microsoft Intune, MDM, Azure AD, Microsoft Power Platform, Graph, REST, Copilot Studio, Nexthink, SRE, ITSM, ITIL, APIs
Ahold Delhaize USAEuronext Amsterdam: AD: Operates a portfolio of omnichannel grocery brands.
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
North Reading, Massachusetts, United States
$132k-$211k/yrOnsiteFull Time
TeradyneNASDAQ: TER: Designs and manufactures automated test equipment and advanced robotics systems.
10+ YOE3+ MgmtBachelor's degree or equivalent experience, 10+ years in IT desktop support or service desk management, and 3+ years leading global or multi-region teams. Requires expertise in Windows, Active Directory, identity management, Microsoft 365, endpoint management, and ITSM.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow, ITIL, CompTIA