Mount Prospect • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mount Prospect • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mount Prospect • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mount Prospect • 50 milesRemote · Hybrid · Onsite · Field · All Environments
10 end user services manager jobs at 10 companies in Mount Prospect, IL
2mo
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End User Services Specialist - Advanced
Chicago or United States or Canada or North America
HybridFull Time
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
3w
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Senior Manager, End User Technology Engineering
Chicago, Illinois, United States
$151k-$227k/yr HybridFull Time
5+ YOE5+ years IT experience, leadership of engineering teams, hands-on end-user device expertise (Windows/macOS), Intune,SCCM,JAMF,Zscaler,ServiceNow, strong communication and ITIL/service management experience.
Windows, macOS, Microsoft Intune, Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow
1mo
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End User Computing
Chicago, Illinois, United States
$90k-$125k/yr OnsiteFull Time
8+ YOE8+ years EUC/workplace service delivery experience, ITIL-based service management, multi-site operations, incident/SLA management, vendor and field technician oversight, stakeholder communication.
ITIL
3w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
1w
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Director of Athletics Information & Technology Services
Evanston, Illinois, United States
$115k-$150k/yr OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience; 7+ years of progressive IT experience in systems/network administration, security, end-user support, budgets, vendors, and procurement.
Jamf, Microsoft Endpoint Configuration Manager, CrowdStrike, Smartabase, Teamworks, ARMS, FERPA, MFA, SSO
2mo
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Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
1w
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IT Support Analyst
Woodridge, Illinois, United States
$53k-$75k/yr OnsiteFull Time
3+ YOEAssociate's degree or equivalent experience, 3+ years supporting end users and infrastructure, strong customer service and troubleshooting, experience with network hardware, password management, and nightly batch monitoring.
ERP, Blue Yonder Warehouse Management System, voice-directed picking systems, ticketing system
2mo
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Director of Technology
Norridge, Illinois, United States
$90k/yr OnsiteFull Time
Lead planning, implementation, maintenance, security, and support of district technology infrastructure, information systems, telecommunications, instructional technology, and end-user services.
1mo
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Service Desk Senior Technician - Overnight Shift
Chicago, Illinois, United States
$75k-$94k/yr HybridFull Time
3+ YOE3+ years providing advanced end-user support for Windows, Microsoft Office, document management/comparison tools, mobile devices, Citrix/VPN, with strong communication, troubleshooting, and mentoring skills.
Document Management Systems, Microsoft Office Suite, Document Comparison Applications, Adobe Acrobat Professional, Internet Browsers, Windows, Citrix, VPN
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI