12 end user services manager jobs at 11 companies in New York

2mo
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Director of End User Services
Saratoga Springs, New York, United States
OnsiteFull Time
Empire State University
Empire State University: Public university offering online and in-person degree programs.
Provide leadership and operational oversight for end-user IT services including service desk, desktop support, managed desktop, A/V, and event IT support.
3mo
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
Engineers Gate
Engineers Gate: Developing systematic, computer-driven trading strategies for global markets.
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
2mo
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VP - End User Technology and Experience (New York, NY, US)
New York, New York, United States
$230k-$275k/yr HybridFull Time
New York Life
New York Life: Provides life insurance, retirement income, and investment solutions.
10+ YOEBachelor’s degree; 10+ years in workplace technology leadership; experience scaling services in large, hybrid enterprises; financial services or regulated environment preferred.
Microsoft 365, Teams, ITSM, Device management, Moveworks, Nexthink, AI platforms
6d
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IT Operations Engineer, End User Computing
New York City, New York, United States
$90k-$110k/yr OnsiteFull Time
Point72
Point72: Global alternative investment firm managing capital and venture investments.
4+ YOERequires 4+ years in client service, desktop, or technical support; bachelor's degree; financial-industry experience; troubleshooting, incident management, scripting, automation, and client service skills.
PowerShell, Splunk, Bloomberg, Neovest
23h
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SR. FIELD SERVICES ENGINEER
Smithtown or North America
$55k-$60k/yr FieldFull Time
Developmental Disabilities Institute
Developmental Disabilities Institute: Provides care and support for people with developmental disabilities.
3+ YOEAssociate degree and 3+ years of IT experience required, including multisite infrastructure, end-user support, networking, ticket management, Azure administration, security, and equipment deployment.
Azure, Adobe, Zoom, Microsoft Azure, HP, Dell, Aruba, MDM, TCP/IP, MPLS
23h
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Field Services Engineer
Smithtown or Long Island
$52k/yr FieldFull Time
Developmental Disabilities Institute
Developmental Disabilities Institute: Provides care and support for people with developmental disabilities.
2+ YOEHigh school diploma or equivalent, 2+ years of end-user or help desk support, NYS driver's license, hardware/software troubleshooting, networking, Active Directory, Microsoft Exchange, mobile device management, and technical documentation skills.
Microsoft applications, Active Directory, Microsoft Exchange, Windows 10, Mac, HP, Aruba, Dell, MPLS, TCP/IP, Knowledge Base Articles, Technical Notes
1mo
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Service Desk Manager H/F
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
The Independents
The Independents: Global creative collective for luxury and lifestyle brand services.
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
1w
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IT Associate
Bronx, New York, United States
$22/hr OnsiteFull Time
Strive Charter School
Strive Charter School: Public elementary school providing extended-time, child-centered education.
Experience in IT support or systems administration; proficiency with Microsoft 365, Windows, networking fundamentals, device management, and end-user support; strong communication and problem-solving skills.
Microsoft 365, Windows, Mobile Device Management (MDM)
1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
Redwood Trust
Redwood TrustNYSE: RWT: Provides residential and commercial mortgage financing and investment services.
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
BDO USA
BDO USA: Provides accounting, tax, and business advisory services to organizations.
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
1mo
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Field Support Senior Practitioner 6359713
Baltimore or Arlington or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington or United States
$19-$29/hr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
3+ YOE3+ years desktop/end-user support experience; strong Windows and VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365) troubleshooting; familiarity with Active Directory, group policy, ITSM (ServiceNow, Jira Service Management); High School diploma/GED required.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf, Windows
1mo
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
Proskauer Rose
Proskauer Rose: International law firm providing corporate and litigation legal services.
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony