18 end user services manager jobs at 13 companies in Waldwick, NJ

3mo
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End User Services Engineer
New York, New York, United States
$100k-$160k/yr OnsiteFull Time
Engineers Gate
Engineers Gate: Private quantitative investment manager using systematic and selective discretionary strategies to trade global financial markets.
2+ YOE2+ years IT support in financial services; Bachelor's in CS/IT; strong troubleshooting and communication; Windows 11/Office 365 experience; IAM, endpoint management, AV and remote access knowledge.
Windows, macOS, iOS, Intune, ITSM, Zoom, Teams, Cisco, SharePoint, OneDrive, Remote Desktop, VDI
2w
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Lead End User Services Engineer
Leesburg or Allendale
$110k-$120k/yr OnsiteFull Time
VB Spine
VB Spine: Family-owned medical technology that manufactures spine implants, surgical instruments, and navigation solutions for surgeons and patients.
4+ YOERequires 4–5+ years of IT and endpoint engineering experience, Intune and SCCM expertise, PowerShell, Tier 3 troubleshooting, endpoint security, patch management, mobile device management, and strong technical communication.
Microsoft Intune, SCCM, Active Directory, Microsoft Entra ID, Microsoft Defender for Endpoint, Autopilot, PowerShell, Windows Update, Autopatch, Update Rings, PatchMyPC, BitLocker, ServiceNow, Microsoft Teams, Polycom, Apple Business Manager, Windows 10, Windows 11, MacOS, iOS, Android, ITSM, MDM
2w
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Lead End User Services Engineer
Leesburg or Allendale
$110k-$120k/yr OnsiteFull Time
VB Spine
VB Spine: Family-owned medical technology that manufactures spine implants, surgical instruments, and navigation solutions for surgeons and patients.
4+ YOERequires 4–5+ years of IT and endpoint engineering experience, Intune and SCCM expertise, PowerShell, Tier 3 troubleshooting, endpoint security, patch management, MDM, Windows environments, and ITSM experience.
Microsoft Intune, SCCM, Active Directory, Microsoft Entra ID, Microsoft Defender for Endpoint, Autopilot, PowerShell, Windows Update, Autopatch, Update Rings, PatchMyPC, BitLocker, Microsoft Teams, Polycom, Apple Business Manager, ServiceNow
3mo
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IT Manager of End User Systems & Support
Fairfield, Connecticut, United States
OnsiteFull Time
Bigelow Tea
Bigelow Tea: Family-owned American specialty tea manufacturer producing packaged black, green, herbal, organic, and wellness teas for consumers.
7+ YOE2+ Mgmt7+ years IT support and service delivery; leadership of a support team; Bachelor’s in a related field; strong knowledge of end-user tech and networking.
Desktop hardware, Endpoint security, Collaboration tools, Video conferencing, Networking
1mo
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Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies
New York, New York, United States
$175k-$235k/yr HybridFull Time
New York Life Insurance
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
10+ YOE5+ Mgmt10+ years progressive IT experience with 5+ years senior leadership; experience managing MSPs, ServiceNow and Moveworks adoption, AV/conference room technologies, MFA/Zero Trust controls, and executive support delivery.
Moveworks, ServiceNow, Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, Microsoft Intune, Azure AD, Entra ID, Configuration Manager (SCCM), Windows Autopilot, Microsoft Teams Rooms (MTR), Cisco Webex, Crestron, Poly, HP, Apple Business Manager, PowerBI
1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
Konica Minolta
Konica MinoltaTokyo Stock Exchange: 4902: Provider of office technology, IT services, and digital solutions.
10+ YOE5+ Mgmt10+ years IT experience with 5+ years managing service desk/EUC; expertise in Intune, Autopilot, Windows 11, ServiceNow; ITIL knowledge; vendor and budget management.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Microsoft Teams, Microsoft OneDrive, ServiceNow
1mo
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Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies
New York City, New York, United States
$175k-$235k/yr HybridFull Time
New York Life Insurance
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
10+ YOE5+ MgmtSenior IT services leader with 10+ years IT experience (5+ years senior leadership), expertise in ServiceNow and AI-driven virtual agents (Moveworks), AV and endpoint technologies, ITIL Foundation, bachelor's degree required.
Moveworks, ServiceNow, Microsoft Teams Rooms (MTR), Exchange Online, Teams, SharePoint, Intune, Azure AD / Entra ID, Microsoft Intune, Configuration Manager (SCCM), Windows Autopilot, iOS, iPadOS, Apple Business Manager, Microsoft Authenticator, FIDO2, Cisco Webex, Crestron, Poly/HP, PowerBI
1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
Konica Minolta
Konica MinoltaTokyo Stock Exchange: 4902: Provider of office technology, IT services, and digital solutions.
10+ YOE5+ Mgmt10+ years IT infrastructure experience,5+ years managing Service Desk/EUC, expertise with Intune, Autopilot, Windows 11, ServiceNow, ITIL, vendor and budget management, leadership and cross-functional collaboration.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Teams, Microsoft OneDrive, ServiceNow
3mo
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VP - End User Technology and Experience (New York, NY, US)
New York, New York, United States
$230k-$275k/yr HybridFull Time
New York Life Insurance
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
10+ YOEBachelor’s degree; 10+ years in workplace technology leadership; experience scaling services in large, hybrid enterprises; financial services or regulated environment preferred.
Microsoft 365, Teams, ITSM, Device management, Moveworks, Nexthink, AI platforms
2w
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IT Operations Engineer, End User Computing
New York City, New York, United States
$90k-$110k/yr OnsiteFull Time
Point72 Asset Management
Point72 Asset Management: Global alternative investment firm utilizing fundamental and systematic strategies.
4+ YOERequires 4+ years in client service, desktop, or technical support; bachelor's degree; financial-industry experience; troubleshooting, incident management, scripting, automation, and client service skills.
PowerShell, Splunk, Bloomberg, Neovest
1w
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SR. FIELD SERVICES ENGINEER
Smithtown or North America
$55k-$60k/yr FieldFull Time
Brightway Living and Learning
Brightway Living and Learning: Long Island-based non-profit provider of human services and education.
3+ YOEAssociate degree and 3+ years of IT experience required, including multisite infrastructure, end-user support, networking, ticket management, Azure administration, security, and equipment deployment.
Azure, Adobe, Zoom, Microsoft Azure, HP, Dell, Aruba, MDM, TCP/IP, MPLS
1w
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Field Services Engineer
Smithtown or Long Island
$52k/yr FieldFull Time
Brightway Living and Learning
Brightway Living and Learning: Long Island-based non-profit provider of human services and education.
2+ YOEHigh school diploma or equivalent, 2+ years of end-user or help desk support, NYS driver's license, hardware/software troubleshooting, networking, Active Directory, Microsoft Exchange, mobile device management, and technical documentation skills.
Microsoft applications, Active Directory, Microsoft Exchange, Windows 10, Mac, HP, Aruba, Dell, MPLS, TCP/IP, Knowledge Base Articles, Technical Notes
2w
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IT Support Services Technician
Bridgewater, New Jersey, United States
$77k-$107k/yr OnsiteFull Time
Keenova Therapeutics
Keenova Therapeutics: Keenova develops, manufactures, and commercializes branded medicines for patients with rare or unaddressed conditions.
5+ YOEBachelor’s degree or equivalent experience and 5+ years of IT end-user or deskside support. Requires executive support, ITSM/ITIL, endpoint troubleshooting, identity management, conferencing, vendor coordination, and compliance experience.
Active Directory, Microsoft Intune, Intune Autopilot, SCCM/MECM, Microsoft Teams, WebEX, Zoom, Microsoft 365, ServiceNow, Teams Rooms, Microsoft Entra ID
2mo
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Service Desk Manager H/F
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
The Independents
The Independents: Private global marketing, design, communications, and creative-services group serving luxury and lifestyle brands.
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
2d
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Regional IT Site Support Manager
Philadelphia or Jersey City or Whitehouse Station
$94k-$136k/yr OnsiteFull Time
Chubb
ChubbNYSE: CB: Global provider of property, casualty, accident, health, and life insurance.
Requires PC hardware expertise, team leadership experience, identity and Active Directory knowledge, O365 proficiency, process documentation, customer service, communication, and enterprise end-user support leadership experience.
Active Directory, Microsoft O365, Mac OS, Apple iOS
1d
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Service Desk Engineer
New York, New York, United States
$100k-$130k/yr OnsiteFull Time
Redwood Trust
Redwood TrustNew York Stock Exchange: RWT: Publicly traded specialty finance providing housing-credit liquidity and investments for U.S. homebuyers, renters, and real-estate investors.
5+ YOERequires 5+ years of enterprise end-user, service desk, desktop engineering, or IT infrastructure support experience across Windows and macOS, plus Microsoft 365, endpoint management, identity, troubleshooting, and ITSM expertise.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10/11, macOS, iOS, Android, Microsoft 365, Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Defender, Microsoft Entra ID (Azure AD), Conditional Access, MFA, SSO, PowerShell, REST APIs, Microsoft Graph API, TCP/IP, DNS, DHCP, VPN, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, Microsoft Copilot, ChatGPT Enterprise, Teams Rooms, ITSM
1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
CoreVest
CoreVestNew York Stock Exchange: RWT: Publicly traded specialty finance providing housing-credit liquidity and investments for U.S. homebuyers, renters, and real-estate investors.
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
1mo
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
Proskauer
Proskauer: Private international law firm advising businesses, asset managers, and organizations on complex legal matters.
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony