7 end user services sr manager jobs at 5 companies in Middle River, MD
4d
Save
Mark Applied
Hide
End-User Services Lead
Washington, District of Columbia, United States
$130k-$144k/yr OnsiteFull Time
6+ YOERequires 6–8 years of enterprise desktop and end-user computing experience, team leadership, Microsoft Intune, endpoint management, federal or comparable enterprise support, and current MD-102, CompTIA A+, and CompTIA Security+ certifications.
ITIL 4, Microsoft Intune, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Endpoint Manager, SCCM, Autopilot, VPN, Microsoft Azure Active Directory (Entra ID), NIST SP 800-53, ServiceNow
1mo
Save
Mark Applied
Hide
End User Project Manager
Rockville, Maryland, United States
$305k/yr OnsiteFull Time
8+ YOEBachelor's degree, ITIL v4 Foundation required, PMP preferred, minimum 8 years managing large federal IT or end-user computing programs, experience with service desk/deskside support and ITSM, Top Secret clearance required.
ITIL v4, ITSM, Agile Software Engineering, DevSecOps
2mo
Save
Mark Applied
Hide
EUS Operations Lead
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years IT operations/end-user support experience, 5+ years leading large service desk operations, strong ITIL knowledge, ServiceNow/SCCM/Jamf experience, federal environment familiarity, reporting and dashboard skills.
ServiceNow, Power Automate, SCCM, Jamf, Bomgar, Apple Remote Desktop, Casper, Active Directory, Group Policy, BitLocker, McAfee ePO, CMDB, Microsoft Teams, Windows, Mac OS, iOS
2mo
Save
Mark Applied
Hide
Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's degree plus 18 years experience in program management for IT contracts; PMP preferred; experience with ITIL, infrastructure, end-user services, financial and schedule oversight; U.S. citizenship and ability to obtain Public Trust required; must reside near Washington, DC.
ITIL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
Save
Mark Applied
Hide
Enterprise Operations Center (EOC) Deputy Program Manager
Washington, District of Columbia, United States
$176k-$282k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's in engineering/CS/business with 12+ years PM experience; PMP; US citizenship; ability to obtain Public Trust; ITIL/End User Services and infrastructure leadership experience.
MS Office Suite, Project Management Tools
2mo
Save
Mark Applied
Hide
Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's in engineering/CS/business with 18 years' experience; 18 years program management experience for IT contracts; experience leading End User Services, infrastructure, and ITIL disciplines; PMP preferred; DOT experience; must reside near Washington, DC; U.S. citizen able to obtain Public Trust.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ITIL
2w
Save
Mark Applied
Hide
IT Infrastructure Lead
Washington, District of Columbia, United States
$135k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in IT infrastructure, end-user services, or IT operations; hands-on Microsoft 365, identity, endpoint management, networking, MSP governance, security, migrations, and multi-site standardization experience.
Microsoft 365, Microsoft Entra ID, Exchange Online, Microsoft Intune, Active Directory, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, CloudIT, SPF, DKIM, DMARC, DNS, MFA