2w
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End User Services Manager
Alexandria, Virginia, United States
$115k-$135k/yr HybridFull Time
7+ YOE2+ MgmtBachelor's degree or equivalent experience,7+ years IT support or end-user services experience,2+ years supervisory experience,experience with ITSM and IT asset management,ability to deliver KPIs and customer satisfaction.
ITSM, CMDB, Microsoft Intune, Autopilot
1mo
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Director, End User Services
New York or London
$210k-$260k/yr HybridFull Time
8+ YOE3+ Mgmt8–12 years IT experience with 3–5+ years leading end user services; regulated environment experience; ITIL; vendor management; MS 365 and endpoint platforms.
Jira Service Management, MS 365, Teams, SharePoint Online, MS Entra, Veeva CRM
1mo
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Director – End User Services
Seattle, Washington, United States
$176k-$264k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in IT operations with 5+ years in senior leadership of global end-user/employee experience teams; experience with ServiceNow, follow-the-sun support models, executive partnership, and data-driven service improvement.
ServiceNow
2mo
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Senior Manager, End User Service IT
Lexington, Massachusetts, United States
$139k-$187k/yr HybridFull Time
10+ YOE10+ years in End User Services/IT Operations; ITSM; vendor management; leadership; enterprise service governance.
FreshService, Microsoft Intune, Microsoft 365
6d
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Senior Manager, IT End User Services
Atlanta, Georgia, United States
HybridFull Time
8+ YOE5+ Mgmt8+ years in end-user support operations with 5+ years managing teams; deep expertise in Windows/Mac/iOS/Android and Microsoft 365 apps; vendor management, device lifecycle, security, and strong communication and documentation skills.
Microsoft 365, Microsoft Teams, OneDrive, SharePoint, Exchange Online, Windows, Mac, iOS, Android
1mo
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Director of End User Services
Saratoga Springs, New York, United States
OnsiteFull Time
Provide leadership and operational oversight for end-user IT services including service desk, desktop support, managed desktop, A/V, and event IT support.
4w
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
1mo
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Manager of End User Support
Houston, Texas, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years IT end-user/support experience, 3+ years leading support teams, hands-on Microsoft Intune and Jira Service Management experience, strong Windows and Microsoft 365 skills, bachelor\u0002s preferred, ITSM/ITIL familiarity.
Microsoft Intune, Jira Service Management, Windows Autopilot, Windows, Microsoft 365, Office, Teams, SharePoint, OneDrive, Jira Asset Management
1mo
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Director, IT Platforms & End User Services
South San Francisco or Salt Lake City or Zurich or United States
$204k-$265k/yr OnsiteFull Time
10+ YOE8+ Mgmt10+ years IT leadership experience, 8+ years managing leaders; bachelor’s in CS/IS/Engineering or equivalent; experience in enterprise infrastructure, platforms, end user services, ITIL, GxP, 21 CFR Part 11, and SOX ITGC.
ITIL, IAM, GxP, 21 CFR Part 11, SOX ITGC, Change Advisory Board (CAB)
1w
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Remote Sr. Manager End User Operations (VA ESOM)
United States
$165k-$172k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years IT service delivery experience with 5+ years managing managers; bachelor’s degree in a technical discipline; ITIL/ITSM knowledge; strong leadership, analytics, client engagement, and workforce management skills.
ITSM
2d
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Manager, IT Operations & End User Services
Louisville, Colorado, United States
$90k-$108k/yr OnsiteFull Time
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Microsoft 365
5d
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Director, User Services
United States
RemoteFull Time
10+ YOE5+ MgmtBachelor's degree required;10+ years progressive IT leadership in end-user services;5+ years managing global MSPs;experience with Microsoft 365, Intune, ServiceNow, Microsoft Teams and ITIL;strong vendor and stakeholder management.
Microsoft 365, Windows, Intune, Microsoft Teams, ServiceNow
2d
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Senior Manager, End User Technology Engineering
Chicago, Illinois, United States
$151k-$227k/yr HybridFull Time
5+ YOE5+ years IT experience, leadership of engineering teams, hands-on end-user device expertise (Windows/macOS), Intune,SCCM,JAMF,Zscaler,ServiceNow, strong communication and ITIL/service management experience.
Windows, macOS, Microsoft Intune, Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow
2mo
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Director of IT Infrastructure & End User Services
Cleveland, Ohio, United States
$185k-$232k/yr HybridFull Time
8+ YOE5+ MgmtLead IT infrastructure and end-user services in a multi-site setting; 8-10+ years in IT infra; 5+ years in leadership; preferred law firm/professional services experience; ITIL/ITSM; cloud, security, budgeting.
Data Center, Cloud, Networking, Servers, Storage, Virtualization, Identity and Access Management, End-User Computing, Printing, ITIL/ITSM tools
1w
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End User Computing
Chicago, Illinois, United States
$90k-$125k/yr OnsiteFull Time
8+ YOE8+ years EUC/workplace service delivery experience, ITIL-based service management, multi-site operations, incident/SLA management, vendor and field technician oversight, stakeholder communication.
ITIL
1mo
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Senior IT End User Services Consultant
Durham, North Carolina, United States
HybridFull Time
5+ YOEBachelor's in IT/CS/IS/Business, 5+ years supporting enterprise IT services, experience leading IT projects, strong stakeholder management, ServiceNow experience preferred, authorized to work in the US, hybrid schedule with occasional after-hours support.
ServiceNow
6d
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT infrastructure experience,5+ years managing Service Desk/EUC, expertise with Intune, Autopilot, Windows 11, ServiceNow, ITIL, vendor and budget management, leadership and cross-functional collaboration.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Teams, Microsoft OneDrive, ServiceNow
2mo
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IT Manager of End User Systems & Support
Fairfield, Connecticut, United States
OnsiteFull Time
7+ YOE2+ Mgmt7+ years IT support and service delivery; leadership of a support team; Bachelor’s in a related field; strong knowledge of end-user tech and networking.
Desktop hardware, Endpoint security, Collaboration tools, Video conferencing, Networking
1d
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Digital End User Services, Site Administration & VIP Support
Stamford, Connecticut, United States
$125k-$184k/yr OnsiteFull Time
5+ YOE5+ years EUS/desktop support experience; strong knowledge of Windows, macOS, Linux, Microsoft 365, endpoint management (Configuration Manager, Intune), networking (TCP/IP, DNS, DHCP); VIP support and on-call availability; ITIL preferred.
Microsoft 365, Microsoft Teams, Microsoft Configuration Manager (MCM), Microsoft Intune, Microsoft Office, Windows, macOS, Linux, TCP/IP, DNS, DHCP, iOS, Android
3mo
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Lead, End User Services & IT Operations
Unknown, Unknown, United States
$165k-$175k/yr OnsiteFull Time
8+ YOE8+ years IT operations/leadership; ITIL-based service mgmt; MS 365/Azure/InTune; ServiceNow familiarity; ability to obtain Secret clearance.
ITSM platforms, Endpoint management (Intune), M365 ecosystem, ServiceNow, Troubleshooting across endpoints, networks, and applications, Reporting and metrics
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