1 end user services sr manager job at 1 company in Shelby, NC
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IT Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOERequires 3–5 years of technical customer service experience and 5+ years supporting end-user technology, with expertise in Microsoft environments, troubleshooting, endpoint management, and cloud services. Bachelor's degree or certifications preferred.
Microsoft Windows, Windows 10, Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Entra ID, Active Directory, Microsoft Intune, Autopilot, Group Policy, PDQ, Microsoft macOS, Microsoft Azure, Adobe Acrobat, Adobe Creative Cloud, Copilot, Grok, GPT, Claude, VPN, Wi-Fi, LAN/WAN, DNS, DHCP, VoIP, Teams Phone, MFA