32 end user support jobs at 31 companies in Chicago, IL
2mo
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End User Services Specialist - Advanced
Chicago or United States or Canada or North America
HybridFull Time
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
1mo
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IT End User Support Specialist
Northbrook, Illinois, United States
$29-$43/hr OnsiteFull Time
5+ YOEAssociate degree or equivalent experience, 5+ years service-desk experience, knowledge of networking and Windows/macOS/Android, strong problem-solving and communication; CompTIA/Microsoft certifications a plus.
Microsoft Office 365, Mimecast, SCCM, Intune, Windows, macOS, Android
1mo
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Onsite End-User Support and Backup Technician - Lisle, IL
Lisle, Illinois, United States
$27-$34/hr OnsiteFull Time
3+ YOE3+ years IT support experience (onsite and remote), client-facing, Windows OS experience, ability to lift 30+ lbs, high school diploma, travel to East Chicago ~1-2x/month, A+ or equivalent preferred.
Windows
2w
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End User Computing Administrator
Pleasant Prairie or Milwaukee or Waukegan or Glenview or Kenosha
OnsiteFull Time
3+ YOEBachelor's in Computer Science/IT, 3+ years desktop support or systems administration, experience with Windows and macOS, endpoint management, virtualization, core networking, strong communication and problem-solving skills.
Windows, macOS, endpoint management, virtualization, endpoint detection and response (EDR)
1mo
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Enterprise End User Technology Manager
Chicago, Illinois, United States
$56-$83/hr OnsiteFull Time
8+ YOE8+ years desktop engineering experience, prior IT management, expertise with Windows, Mac, virtual desktop, SCCM/JAMF/Intune, Epic support, project management experience, strong communication and KPI/ITIL familiarity.
Windows, Mac OS, SCCM, JAMF, Intune, Epic
2d
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Director, End User Technology and Support Services
Warrenville or Skokie or Arlington Heights or Naperville or Elmhurst or Evanston or Glenview or Highland Park or Glenview or Chicago
$75-$116/hr HybridFull Time
10+ YOE5+ MgmtBachelor’s degree in a related field, 10+ years managing healthcare processes, applications, or systems, and 5+ years of leadership experience. Strong technical, communication, analytical, and strategic skills required.
Information Technology Service Management (ITSM), Identity and Access Management, endpoint security, encryption, patch management
3w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
1mo
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Deskside Tech - Local End User Support
Burr Ridge, Illinois, United States
OnsiteFull Time
2+ YOE2+ years deskside support experience; ability to repair printers, desktops, and laptops; knowledge of DHCP, DNS, IPCONFIG, BitLocker; wired/wireless networking; strong communication and documentation skills; ability to lift up to 50 lbs.
DHCP, DNS, IPCONFIG, BitLocker, BitLocker Command Console
6d
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Technical Support
Gary, Indiana, United States
OnsiteFull Time
Provides workstation support, technical issue resolution, network and operating system assistance, system administration, user training, and customer service for end users.
Local Area Network (LAN), Wide Area Network (WAN), Microsoft Operating Systems, Microsoft Server Operating System, UNIX, Microsoft SharePoint, File Transfer Protocol (FTP), Web Browsers, Email
2mo
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Senior Desktop Support Technician
Hoffman Estates, Illinois, United States
$75k-$90k/yr OnsiteFull Time
5+ YOE5+ years end-user support experience, strong Windows and Mac hardware/software skills, Microsoft Active Directory and PowerShell experience, experience with device provisioning (Intune/Autopilot) and supporting executive/VIP users.
Windows 11 Professional, Microsoft Active Directory, Microsoft Entra ID (Azure AD), Microsoft Azure, PowerShell, Microsoft Intune, Windows Autopilot, Microsoft 365, Microsoft Outlook, Microsoft Teams
1w
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IT Support Analyst
Woodridge, Illinois, United States
$53k-$75k/yr OnsiteFull Time
3+ YOEAssociate's degree or equivalent experience, 3+ years supporting end users and infrastructure, strong customer service and troubleshooting, experience with network hardware, password management, and nightly batch monitoring.
ERP, Blue Yonder Warehouse Management System, voice-directed picking systems, ticketing system
2mo
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SUPPORT SPECIALIST - DYNAMICS 365
Chicago, Illinois, United States
$78k-$88k/yr OnsiteFull Time
2+ YOE2-5 years ERP experience; Dynamics 365 (Finance & Operations) experience; prior Help Desk or end-user support; familiarity with D365 workflows, security, data cleanup, SOPs, and training.
Microsoft Dynamics 365, ERP systems, SOPs, End-user training
1w
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Desktop Support Engineer (Level 2)
Franklin Park, Illinois, United States
OnsiteFull Time
5+ YOE5+ years experience or associate degree; troubleshooting PC and Mac hardware/software, supporting end users, strong documentation and communication skills.
Microsoft, Mac OS X
2mo
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ITSC SUPPORT SPECIALIST II
Bloomingdale, Illinois, United States
$60k-$77k/yr OnsiteFull Time
5+ YOE5+ years help-desk/IT support experience, computer science coursework or equivalent, broad end-user computing and Citrix experience, strong communication and troubleshooting skills.
Citrix, Webex, Jabber, Microsoft Office 365, Active Directory, Cisco VoIP, Service Now, WAN/LAN, PC, Mac
3d
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IT Administrative Support Specialist
Arlington Heights, Illinois, United States
$25-$27/hr OnsiteFull Time
High school diploma or GED required; IT-related associate or bachelor's degree preferred. Relevant IT experience, Microsoft Office and Windows proficiency, printer and network troubleshooting, end-user support, and data analysis required.
Gmail, PACS, Medics, ClearPath, RingCentral, Klara, Updox, Gravity, Microsoft Office, Windows
1mo
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ITSS Field Support Analyst
Mokena, Illinois, United States
HybridFull Time
2+ YOEProvide level 2 onsite and remote technical support, administer networks, 2+ years end-user services experience, graduate degree in CS/Engineering in-progress or completed, proficiency with Google Workspace and ServiceNow, A+ or MCSA preferred, ability to travel ~30%.
Google Workspace, ServiceNow
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
1mo
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Systems Integration Specialist
Grayslake, Illinois, United States
$50k-$70k/yr OnsiteFull Time
Manage integration of Student Information, Learning Management, and Finance systems; lead system stand-ups, oversee end-to-end implementations, and provide training and ongoing support for user adoption.
Google Docs
2mo
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Director of Technology
Norridge, Illinois, United States
$90k/yr OnsiteFull Time
Lead planning, implementation, maintenance, security, and support of district technology infrastructure, information systems, telecommunications, instructional technology, and end-user services.
2mo
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Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
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