16 end user support manager jobs at 14 companies in Dallas, TX
1mo
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IT Service Delivery & End User Operations Manager
Dallas or Frisco
OnsiteFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years IT operations/service delivery leadership, Help Desk/Desktop Support management, ServiceNow/ITSM experience, strong leadership, analytical and communication skills.
ServiceNow, Epic, Microsoft Intune, SCCM, KACE, Absolute, SolarWinds, ManageEngine
3w
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IT Support Lead
Plano, Texas, United States
HybridFull Time
6+ YOE6+ years supporting end-user technology in corporate environments; advanced macOS/Apple and strong Windows skills; executive-level support, troubleshooting, endpoint deployment, patching, and asset management experience.
macOS, Windows
3w
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IT Support Lead
Plano, Texas, United States
HybridFull Time
6+ YOE6+ years supporting end-user technology in a corporate environment; advanced Apple/macOS expertise; strong Windows knowledge; executive support experience; troubleshooting, endpoint deployment, patching, and asset management skills.
macOS, Windows
3d
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IT Support Technician
Westlake, Texas, United States
OnsiteFull Time
3+ YOERequires 3 years of technical support experience, hardware and end-user computing support, network troubleshooting, Office 365, VPN, video conferencing, and incident management tool experience.
Microsoft Windows, TCP/IP, Microsoft Office 365, WebEx, Microsoft Teams, VPN
3d
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IT Support Technician
Westlake, Texas, United States
OnsiteFull Time
3+ YOERequires 3 years of technical support experience, end-user hardware and decentralized support experience, plus troubleshooting experience with TCP/IP, Office 365, VPNs, video conferencing, and incident management tools.
Microsoft Windows, Microsoft Office 365, TCP/IP, VPN, WebEx, Microsoft Teams
2mo
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IT Support Specialist
Dallas, Texas, United States
HybridFull Time
Provide on-site and remote end-user technical support, manage Microsoft 365 and Active Directory accounts, troubleshoot Windows 10/11, networking (DNS/DHCP/WiFi), maintain endpoint security, and perform device deployments and onboarding.
PDQ, TeamViewer, Microsoft 365, Active Directory, Outlook, Microsoft Teams, OneDrive, Windows 10, Windows 11, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, VoIP, MFA
3w
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Desktop Support - IT Operations Management
Dallas, Texas, United States
$26-$32/hr RemoteFull Time
1+ YOE1+ years desktop or end-user support experience; strong Windows 11 proficiency; experience with Intune, JAMF, SCCM/ConfigMgr, ServiceNow; strong customer service and documentation skills.
Windows 11, macOS, Microsoft 365, Microsoft Exchange, Microsoft Outlook, Microsoft Teams, Zoom, VPN, VDI, Intune, Autopilot, JAMF, SCCM/ConfigMgr, ServiceNow
1mo
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IT Manager
Dallas, Texas, United States
$75k-$80k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT experience with 2+ years in a lead role; project and vendor management, IT procurement and budgeting, hands-on infrastructure and end-user support, Microsoft 365 and AI tool familiarity, IT security and ITSM experience.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft Project, Microsoft Copilot, Claude (Anthropic), ITSM
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
1mo
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Technology Specialist II
Fort Worth, Texas, United States
OnsiteFull Time
5+ YOE5+ years technology support experience in a corporate service-desk environment with ticketing, asset management, Active Directory, workstation deployment, and end-user support.
Microsoft Active Directory, Autodesk
2d
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IT Field Technician
Dallas, Texas, United States
OnsiteTemporary
Requires foundational IT knowledge, desktop support, end-user assistance, ticket management, troubleshooting, adaptability, problem-solving, communication, and customer service skills.
Active Directory
3w
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Sr. Access Management Technician
Fort Worth or Addison
OnsiteFull Time
4+ YOE4+ years IAM or end-user technical support experience; managing users/security groups in Microsoft Active Directory and Entra ID; knowledge of RBAC, least privilege, PAM, SSO, MFA; auditing and access reviews; mentoring junior staff.
Microsoft Active Directory, Entra ID, ServiceNow
3w
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Business Analyst
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years Workday and project management experience; support Workday administration, data validation, testing, troubleshooting, documentation, and end-user training; strong communication and problem-solving skills.
Workday
2mo
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IT MSP Technician II
Frisco, Texas, United States
$20-$30/hr OnsiteFull Time
Provide support to end users, install hardware/software, manage AD/servers, and assist with network tasks; requires college degree or 3 years equivalent experience; valid driver license.
Office 365, Windows desktop, Windows Server, Mac OS, Active Directory, Kaseya RMM, Autotask PSA
2mo
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IT Help Desk Analyst
Plano, Texas, United States
OnsiteFull Time
Provide IT support for end users, manage hardware/software deployments and inventory, administer accounts (Okta, Active Directory), troubleshoot networking and A/V, and operate ServiceNow; prior help-desk experience preferred.
ServiceNow, Okta, Sentinel One, FortiClient, ZOHO ManageEngine, Crestron, Neat Bar, ClickShare, Microsoft Teams, Zoom, Microsoft Windows, Microsoft Office Suite, Microsoft Surface, HP printers, Cisco VoIP, Avigilon Altra, Active Directory, Azure, Microsoft Intune, Office 365 Admin Portal, UPS
2mo
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IT Service Desk Analyst III
Addison, Texas, United States
HybridFull Time
5+ YOE5+ years IT experience and/or a college degree; ITIL training; incident and problem management; support for Windows 10/11, macOS, and iOS; Office end-user support; AD; SCCM; KACE; hardware troubleshooting; experience with healthcare tech environments preferred; industry certifications (e.g., CompTIA A+, Microsoft, HDI).
Windows, macOS, iOS, Microsoft Office, Active Directory, Group Policy, SCCM, KACE, hardware troubleshooting
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