262 end user support manager jobs at 225 companies in United States
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Manager of End User Support
Houston, Texas, United States
OnsiteFull Time
Archer Systems: Provides administrative services for complex legal settlement programs.
7+ YOE3+ Mgmt7+ years IT end-user/support experience, 3+ years leading support teams, hands-on Microsoft Intune and Jira Service Management experience, strong Windows and Microsoft 365 skills, bachelor\u0002s preferred, ITSM/ITIL familiarity.
Microsoft Intune, Jira Service Management, Windows Autopilot, Windows, Microsoft 365, Office, Teams, SharePoint, OneDrive, Jira Asset Management
FST Logistics: Employee-owned provider of warehousing and transportation logistics services.
3+ YOEMinimum 3 years end-user technical support, associate degree or 5 years experience preferred; strong customer service; AD/GPO, Windows/Mac/mobile, TCP/IP, DNS, VoIP, Cisco CUCM, patching, imaging; able to manage help desk tickets and train users.
Active Directory, Group Policy Object, Windows 7, Windows 10, MacOS, AndroidOS, iOS, TCP/IP, DNS, LAN, WAN, WiFi, VoIP, Cisco CUCM, MobileIron, SOTI, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft 365, RF Scan Gun
Pomeroy: Provides managed IT infrastructure and digital workplace services.
8+ YOE8+ years enterprise onsite end-user support experience; strong Windows and Mac knowledge, SCCM, Microsoft 365, ticketing, driving license and vehicle; associate/bachelor desired.
SCCM, Microsoft 365, ServiceNow, Active Directory, MS ADFS, PKI, JAMF, CrowdStrike, BitLocker
Long Beach or Arizona or California or Nevada or New Mexico or Texas or Washington or United States
$34-$48/hrOnsiteFull Time
SCAN Health Plan: Providing Medicare Advantage plans and integrated healthcare for seniors.
5+ YOE5+ years related experience; advanced end-user technical support skills; experience with Active Directory, SCCM, SUS, Dameware, Lansweeper; strong troubleshooting, communication, and leadership; participate in on-call rotation.
Tepa Companies: Tribally-owned provider of construction, engineering, and environmental services.
7+ YOE2+ MgmtBachelor's degree or equivalent experience,7+ years IT support or end-user services experience,2+ years supervisory experience,experience with ITSM and IT asset management,ability to deliver KPIs and customer satisfaction.
ITC Federal: Federal systems integrator providing IT modernization and digital solutions.
7+ YOE3+ MgmtSeven+ years end-user support experience; leadership experience; remote-work capability; strong communication; experience with automated litigation support preferred.
Bigelow Tea: Produces and distributes a variety of specialty tea products.
7+ YOE2+ Mgmt7+ years IT support and service delivery; leadership of a support team; Bachelor’s in a related field; strong knowledge of end-user tech and networking.
Desktop hardware, Endpoint security, Collaboration tools, Video conferencing, Networking
A&T Systems: Provides managed IT and telecommunications services to government agencies.
3+ YOE3+ years enterprise desktop/end-user support, associate's degree or equivalent, strong Windows and Microsoft 365/Google Workspace experience, ServiceNow familiarity, Active Directory/Entra ID and endpoint management experience, strong customer service and troubleshooting skills.
Microsoft Windows, Microsoft 365, Google Workspace, Adobe Acrobat, Microsoft Teams, Zoom, Cisco Webex, Google Meet, Cisco Jabber, ServiceNow, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Endpoint Configuration Manager (SCCM)
Senior Manager, Venue Technology & End User Support
Newark, New Jersey, United States
$110k-$135k/yrOnsiteFull Time
Harris Blitzer Sports & Entertainment: Manages and operates professional sports franchises and entertainment venues.
7+ YOE3+ Mgmt7+ years IT experience with 3+ years management; expertise with Windows Server, Active Directory, Group Policy, Microsoft 365, Intune/Autopilot; end-user support across Windows/Mac; AV, POS, ticketing, WiFi knowledge; ability to work nights/weekends and travel.
Windows, Mac, Windows Server, Microsoft Active Directory, Microsoft Group Policy, Microsoft 365, Microsoft Intune, Microsoft Autopilot, Xenial POS, C-Cure, Avaya, TriplePlay IPTV, Extreme Networks, VLAN, Enterprise WiFi, Two-way radios
The New York TimesNYSE: NYT: Publishes global journalism, digital subscriptions, and lifestyle media products.
8+ YOE5+ MgmtBachelor's in IT/CS/Business or equivalent; 8+ years in technology support; 5+ years managing support teams; experience with ITSM (e.g., ServiceNow), budgeting, vendor management, and leading global/hybrid teams.
ServiceNow, Jamf, Intune, IT Service Management (ITSM), MDM, EDR
Commify: Cloud-based business messaging and mobile communication platform solutions.
Proven senior IT support/systems administration experience with Windows/macOS, hybrid identity, Microsoft Intune, ticketing, scripting, networking and vendor management; strong communication and mentoring skills.
Windows, macOS, Google Workspace, Slack, Entra ID, Microsoft Intune, Jira, Confluence, PowerShell
Chicago or United States or Canada or North America
HybridFull Time
Independence Pet Group: Integrated platform providing pet insurance and health services.
Provide L2/L3 end-user and onsite AV/IT support for ~100 Chicago users and enterprise (3,000 users), troubleshoot endpoints, M365, collaboration, maintain documentation, manage ServiceNow records, and coordinate with MSPs.
Microsoft Teams, Zoom, Microsoft 365, ServiceNow, ITAM
Aprio: Provides business advisory, accounting, and tax services globally.
8+ YOE5+ Mgmt8+ years in end-user support operations with 5+ years managing teams; deep expertise in Windows/Mac/iOS/Android and Microsoft 365 apps; vendor management, device lifecycle, security, and strong communication and documentation skills.
Microsoft 365, Microsoft Teams, OneDrive, SharePoint, Exchange Online, Windows, Mac, iOS, Android
Pediatrix Medical GroupNYSE: MD: Provides specialized medical care for women and children.
2+ YOE2+ years experience in end user compute, expertise with endpoint management, patching, imaging, Microsoft Autopilot/Intune and Azure AD; ability to design images, certify hardware/software, and provide tier 3 desktop support.
Microsoft Endpoint Manager (Intune), Microsoft Autopilot, Microsoft Azure AD
Precisely: Providing software and data for enterprise-scale data integrity.
10+ YOE5+ MgmtBachelor's in Information Systems or Computer Science; 10+ years in IT/end-user support; 5+ years leading global support teams; experience deploying AI/automation and virtual agents; hands-on with ITSM and ticketing systems.
Microsoft Copilot, ChatGPT, Atlassian Rovo, Jira Service Management
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10