54 end user support jobs at 44 companies in New York
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End User Support Technician
New York City, New York, United States
$75k-$85k/yrOnsiteFull Time
Soros Fund Management: Private family office and global asset manager.
1+ YOEPreferred 1–2 years in Microsoft-based end-user support, relevant bachelor's degree, Microsoft technology experience, troubleshooting, networking knowledge, and strong communication skills.
Microsoft Office, Windows 10/11, Microsoft Teams, Microsoft OneDrive, PowerShell, Wi-Fi, VPN
Empire State University: Public online university serving adult, transfer, military, and working learners through flexible undergraduate and graduate programs.
Provide leadership and operational oversight for end-user IT services including service desk, desktop support, managed desktop, A/V, and event IT support.
Europe or Africa or United States or Alabama or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Missouri or Mississippi or Montana or North Carolina or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$61k-$75k/yrRemoteFull Time
TechSoup: Nonprofit technology resource helping nonprofits, charities, and libraries access donated and discounted software, hardware, and services.
4+ YOERequires 4–6+ years in systems operations and IT support, Microsoft 365 and Intune administration, Windows/macOS support, security and identity troubleshooting, documentation, and strong communication.
Windows, macOS, Entra ID, Azure AD, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Microsoft Autopilot, Microsoft Defender, Cisco Secure Endpoint, Cisco Umbrella, Cisco AnyConnect, Microsoft Exchange Online, Microsoft PowerShell, Microsoft Purview, Microsoft Power Automate, Microsoft Copilot Studio, Active Directory, Exchange, Druva, Box, DocuSign, Adobe, AWS, GDPR, MFA
AV/IT Support Technician - AV Event & End User Support
New York City, New York, United States
$23-$37/hrOnsiteFull Time
Astreya: World-class IT managed services and solutions provider.
3+ YOERequires 3–5 years of AV, live event production, UCC, or technical support experience; strong troubleshooting, communication, documentation, customer service, and end-user computing skills; periodic offsite travel required.
Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies
New York, New York, United States
$175k-$235k/yrHybridFull Time
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
10+ YOE5+ Mgmt10+ years progressive IT experience with 5+ years senior leadership; experience managing MSPs, ServiceNow and Moveworks adoption, AV/conference room technologies, MFA/Zero Trust controls, and executive support delivery.
Moveworks, ServiceNow, Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, Microsoft Intune, Azure AD, Entra ID, Configuration Manager (SCCM), Windows Autopilot, Microsoft Teams Rooms (MTR), Cisco Webex, Crestron, Poly, HP, Apple Business Manager, PowerBI
MUFG Bank, Ltd.: Core commercial banking subsidiary of Mitsubishi UFJ Financial Group.
5+ YOEBachelor's degree in computer science or equivalent experience, plus 5–7 years developing and supporting enterprise mobile and macOS solutions. Requires iOS, iPadOS, Android, macOS, mobility platforms, scripting, APIs, and automation experience.
iOS, iPadOS, Android, macOS, Microsoft Intune, Microsoft Graph, Apple Business Manager, Android Enterprise, Jamf
Corporate Vice President - Senior Director, End User Services - Executive Support & AV Technologies
New York City, New York, United States
$175k-$235k/yrHybridFull Time
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
10+ YOE5+ MgmtSenior IT services leader with 10+ years IT experience (5+ years senior leadership), expertise in ServiceNow and AI-driven virtual agents (Moveworks), AV and endpoint technologies, ITIL Foundation, bachelor's degree required.
Moveworks, ServiceNow, Microsoft Teams Rooms (MTR), Exchange Online, Teams, SharePoint, Intune, Azure AD / Entra ID, Microsoft Intune, Configuration Manager (SCCM), Windows Autopilot, iOS, iPadOS, Apple Business Manager, Microsoft Authenticator, FIDO2, Cisco Webex, Crestron, Poly/HP, PowerBI
Thrive: Private global managed IT and cybersecurity services provider serving small and mid-market organizations.
3+ YOERequires 3+ years of end-user and corporate PC support, 2+ years supporting enterprise users in legal or financial services, plus CompTIA A+ and Network+ or equivalent experience.
Citrix, Microsoft applications, Microsoft management software, VPN, Microsoft Windows, Microsoft Outlook, FAQ, local-area network
Dick's Sporting GoodsNYSE: DKS: Leading omni-channel sporting goods and outdoor retailer.
1+ YOEAssociate degree preferred; 1–3 years of experience preferred. Requires IT hardware and software troubleshooting, WMS/WCS support, Microsoft Office, communication, and end-user assistance skills.
RF scanning equipment, Monarch label printers, desktop PCs, laptops, PDT, WM, PTL, Camera, RLM, MHE, IDF cabinets, UPS, AS400, Manhattan WM, LM, MHE Servers, Microsoft Servers, Microsoft Office, WMS, WCS, IT Service Desk
Optiver: Global proprietary trading firm and market maker.
3+ YOE3+ years end-user support experience, strong Windows/Microsoft ecosystem skills, SCCM/Intune, VMware familiarity, user lifecycle and SOE experience, excellent communication and documentation.
Windows OS, Active Directory, SCCM, Intune, Zoom, Slack, Confluence, Jira, VMware, PowerShell, Exchange, Linux, Python, SQL, DNS, Group Policy, DHCP, Microsoft Office
Point72 Asset Management: Global alternative investment firm utilizing fundamental and systematic strategies.
5+ YOERequires 5+ years in client, desktop, or technical support; a technology or computer science bachelor's degree; financial-industry support experience; enterprise troubleshooting, automation, incident management, and 24x7 on-call availability.
PCs, laptops, video conferencing, mobile devices, PowerShell, Splunk, Bloomberg, Neovest
Point72 Asset Management: Global alternative investment firm utilizing fundamental and systematic strategies.
5+ YOE5+ years in desktop/technical support, Bachelor's in technology or related, experience supporting investment professionals, knowledge of Bloomberg/Neovest, PowerShell and Splunk scripting, incident management, 24x7 on-call and travel flexibility.
NewmarkNASDAQ: NMRK: Global commercial real estate advisory and service provider.
1+ YOESupport end users via phone,email,Teams; manage tickets; proficiency with Active Directory and Microsoft 365; 1+ year helpdesk experience preferred; knowledge of ServiceNow/Jira and basic networking preferred.
Active Directory, Microsoft 365, Outlook, Teams, SharePoint, ServiceNow, Jira Service Management
Hospice & Palliative Care Buffalo: Nonprofit hospice and palliative-care organization serving seriously ill patients, families, and caregivers across Erie County.
1+ YOEPreferred associate degree in computer science or related field, ITIL certification, and 1–2 years of end-user support and microcomputer repair experience in LAN/WAN environments.
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
6+ YOERequires 6–8 years of experience supporting desktops, laptops, peripherals, hardware, software, networks, VPNs, and end users; reliable transportation and a clean driving history are required.
The Chapin School: Nonprofit independent K–12 day school educating girls and young women in New York City.
2+ YOE2+ years end-user or service-desk support with Apple device focus, Jamf Pro and Google Workspace experience, basic networking literacy, strong communication and customer-service skills.
macOS, iPadOS, Jamf Pro, Google Workspace, Canvas, Apple TV, YoloLiv, Bash, AppleScript, Veracross
The Community Preservation Corporation: Nonprofit multifamily housing finance providing affordable and workforce housing loans and investments nationwide.
7+ YOE7+ years end-user support (3–5+ years supporting executives); expertise with Windows/macOS, iOS/Android, Microsoft 365/Intune, Exchange/SharePoint/OneDrive, conferencing/AV, VPN, MFA; discretion and executive presence.
Windows 10, Windows 11, macOS, iOS, Android, Microsoft 365, Microsoft Intune, Microsoft Teams, Zoom, Microsoft Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams Rooms, Zoom Rooms, Poly, Logitech, Crestron, VPN, BitLocker, FileVault, MFA, Conditional Access
City of New York: Official government portal for the City of New York.
Current college or graduate student; information technology assignments require relevant study and 9 semester credits. Provide end-user application support and diagnose problems.
Microsoft Windows Server, Internet Information Services (IIS)
Nascentia Health: New York nonprofit healthcare system serving patients through home-based care, primary care, housing support, and insurance plans.
Provide end-user helpdesk support for IT hardware/software, troubleshoot and escalate issues, document incidents, and support device administration. Bachelor's degree or 3+ years IT support experience preferred.
Windows Operating Systems, Android Operating Systems, Windows Servers, MS Office, Virtual Servers, Active Directory, Antivirus