53 end user support jobs at 36 companies in Washington, DC
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
1+ YOEBachelor's degree, 1+ year LMS administration/client consulting/end user support experience, proficiency with LMS and support tools, strong communication and problem-solving skills.
One Learn, Docebo, Google Suite, Slack, ServiceNow, Zoom
1mo
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Senior Associate- Corporate Functions/End User Support Specialist
McLean or Richmond
$81k-$101k/yr OnsiteFull Time
1+ YOEBachelor's degree and 1+ year in LMS administration, client consulting, or end-user support; strong communication and troubleshooting skills. LMS, Docebo, Google Suite, Slack, ServiceNow, and Zoom experience preferred.
Learning Management System (LMS), One Learn, Docebo LMS, Google Suite, Slack, ServiceNow, Zoom
1mo
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End User Support Technician Tier 2
Gaithersburg, Maryland, United States
OnsiteFull Time
1+ YOEProvide Tier 2 technical support troubleshooting workstation/server/software/hardware/network issues, manage tickets, create documentation, provide onsite support when requested; requires 1 year help desk experience, HS diploma (assoc. preferred), A+, Microsoft Office Specialist, Microsoft 365 Modern Desktop cert, valid driver’s license and vehicle...
ConnectWise, Microsoft Office, Kaseya, VMware, Microsoft Office 365, Microsoft Deployment Toolkit (MDT), Windows 10
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User Support Specialist – Journeyman
Washington, District Of Columbia, United States
$29-$35/hr RemoteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
4+ YOEActive Secret clearance and DoD 8140, 4+ years end-user support experience, troubleshooting hardware/software/network, experience with ServiceNow or Jira, bachelor’s degree or equivalent experience, strong communication.
ServiceNow, Jira
4w
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End User Support Technician Tier 3
Gaithersburg, Maryland, United States
OnsiteFull Time
2+ YOE2 years help-desk experience, HS diploma/GED (associate preferred), valid driver’s license and personal vehicle, experience with Office 365, VMware, MDT, ConnectWise, Kaseya; coaching and documentation skills.
ConnectWise, Microsoft Office, Microsoft Office 365, Kaseya, VMware, Windows, Microsoft Deployment Toolkit (MDT), Active Directory
2mo
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User Support Program Manager
Washington, District of Columbia, United States
RemoteFull Time
7+ YOE3+ MgmtAbility to obtain Public Trust, US work authorization, remote-capable; 7+ years end-user support experience, 3+ years supervising, experience establishing support programs, expert with applications/networks/OS, ALS experience preferred.
2w
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End User Project Manager
Rockville, Maryland, United States
$305k/yr OnsiteFull Time
8+ YOEBachelor's degree, ITIL v4 Foundation required, PMP preferred, minimum 8 years managing large federal IT or end-user computing programs, experience with service desk/deskside support and ITSM, Top Secret clearance required.
ITIL v4, ITSM, Agile Software Engineering, DevSecOps
1mo
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EUS Operations Lead
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years IT operations/end-user support experience, 5+ years leading large service desk operations, strong ITIL knowledge, ServiceNow/SCCM/Jamf experience, federal environment familiarity, reporting and dashboard skills.
ServiceNow, Power Automate, SCCM, Jamf, Bomgar, Apple Remote Desktop, Casper, Active Directory, Group Policy, BitLocker, McAfee ePO, CMDB, Microsoft Teams, Windows, Mac OS, iOS
1w
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Desktop Support Technician, Senior
Rockville, Maryland, United States
$58k-$66k/yr OnsiteFull Time
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
3w
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IT Support Engineer
Chevy Chase, Maryland, United States
HybridFull Time
2+ YOE2–4 years end-user technical support experience; Windows 10 and macOS proficiency; Active Directory, Office 365, MDM, and Microsoft Office skills; CompTIA A+ or equivalent; strong communication.
Windows 10, macOS, Active Directory, Group Policy, Microsoft Office 365, ESET, ManageEngine, Microsoft Intune, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PowerShell, AWS
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
1w
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1mo
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IT Service Desk Support Specialist
Frederick, Maryland, United States
$68k-$90k/yr OnsiteFull Time
1+ YOEHigh school diploma, 1-3 years IT support experience, strong communication and multitasking, ability to support end-user devices/accounts, and provide off-hours support as needed.
Windows, Active Directory, Azure AD, Microsoft Entra ID, Microsoft 365, Exchange Online, Outlook, Microsoft Teams, OneDrive, SharePoint, Excel, Word, PowerPoint, VPN, MFA, iOS, Android, MDM, POS, LAN, Wi-Fi
3w
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Senior IT Support Analyst
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT experience, ServiceNow experience, Microsoft certifications preferred, CompTIA Network+ or Cisco CCNA preferred, ability to support end users and building systems, availability for after-hours and weekend support, authorized to work in the US without sponsorship.
ServiceNow
1w
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Lead Desktop Engineer – End User Compute (EUC)
Owings Mills or Colorado or Washington or United States or District of Columbia or New York or California
$122k-$209k/yr HybridFull Time
7+ YOERequires 7+ years supporting enterprise endpoints, 5+ years administering desktop platforms, advanced Windows expertise, Intune, MECM/SCCM, Entra ID, Jamf Pro, PowerShell, automation, and technical leadership.
Microsoft Intune, Microsoft Configuration Manager, MECM, SCCM, Microsoft Entra ID, Jamf Pro, Microsoft Defender Antivirus, Windows Defender Application Control, PowerShell, Windows, macOS, Windows 365, Azure Virtual Desktop, Citrix, CrowdStrike, Tanium, Nexthink, VMware
6d
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Senior System Administrator- End User Compute (EUC)
Owings Mills, Maryland, United States
$97k-$164k/yr HybridFull Time
5+ YOERequires 5+ years supporting enterprise endpoint environments, Windows administration, endpoint security and compliance, OS deployment and patching, troubleshooting, and experience with Intune, MECM/SCCM, Entra ID, Defender, WDAC, and PowerShell.
Microsoft Intune, MECM/SCCM, Microsoft Entra ID, Microsoft Defender, Windows Defender Application Control (WDAC), PowerShell, Windows, macOS, Windows 365, Azure Virtual Desktop, Citrix, Microsoft Autopilot, Nexthink, Tanium, CrowdStrike
1mo
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Deskside Support Technician
Phoenix or Huntsville or Woburn or East Hartford or Fort Wayne or Tucson or El Segundo or Goleta or San Jose or St. Petersburg or McKinney or Portsmouth or Sterling
$38k-$65k/yr OnsiteFull Time
5+ YOE5+ years enterprise IT experience supporting Windows 11 and Microsoft 365, ServiceNow experience, end-user network troubleshooting, strong face-to-face customer skills; must be U.S. citizen, reside within proximity of client locations, and pass pre-employment drug test.
Windows 11, Microsoft 365, ServiceNow
1mo
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Field Support Senior Practitioner 6359713
Baltimore or Arlington or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington or United States
$19-$29/hr OnsiteFull Time
3+ YOE3+ years desktop/end-user support experience; strong Windows and VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365) troubleshooting; familiarity with Active Directory, group policy, ITSM (ServiceNow, Jira Service Management); High School diploma/GED required.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf, Windows
2mo
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IT Support and System Administrator (USA)
Warrenton, Virginia, United States
OnsiteFull Time
Provide end-user IT support, provision workstations, implement/configure hardware and software, troubleshoot ICT/AV issues, manage helpdesk tickets, and apply security practices; expertise in Microsoft Entra ID, Microsoft Intune, PowerShell, and Bash preferred.
Microsoft Entra ID, Microsoft Intune, CMMC, Windows, macOS, Linux, PowerShell, Bash
1mo
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Desktop Support Technician II (Virtual Service Tech)
Reston or United States
RemoteFull Time
2+ YOEPublic Trust clearance required; ITILv4 foundation training/certification required or within 120 days; 2+ years experience (2-7 years stated); high school diploma; experience supporting end-user devices, ticketing (ServiceNow), Google Suite and Microsoft Office proficiency; ability to work remotely and on varied shifts.
Google Suite, Gmail, Google Calendar, Google Chat, Google Meet, Google Docs, Google Slides, Google Sheets, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows, Slack, ServiceNow
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