265 engineering support manager jobs at 193 companies in Manhattan, NY
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yrOnsiteFull Time
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Columbus or Boston or New York City or Chicago or Austin or Los Angeles
$150k-$190k/yrRemoteFull Time
Loop Returns: Software platform automating e-commerce returns and post-purchase experiences.
3+ YOE3+ years engineering management experience, experience with platform reliability/system health, AI agent adoption, technical depth in high-risk domains, ability to manage and grow engineers.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE5+ MgmtBachelor's in a technical field,10+ years in technical/customer support engineering,5+ years leading technical teams,experience with hardware+software+networking+cloud,managing executive escalations.
TTM TechnologiesNASDAQ: TTMI: Manufactures printed circuit boards and radio frequency technology solutions.
5+ YOE3+ MgmtLead multi-discipline engineering teams from concept to production, manage technical schedule/budget, conduct design reviews, support suppliers, and report engineering metrics.
BroadridgeNYSE: BR: Provides technology and infrastructure for global financial services.
10+ YOE3+ Mgmt10+ years software engineering experience,3+ years engineering management,experience leading 5–20 engineers,SDETs experience preferred,hands-on with Java,Spring,Kafka,Camunda,PostgreSQL,Redis,ability to contribute code and manage L3 on-call support.
Senior Engineering Lead, Broadcast Platform Services & Support
Secaucus, New Jersey, United States
$180k-$215k/yrHybridFull Time
NBA: Operates professional basketball leagues and manages global media rights.
10+ YOE10+ years broadcast engineering experience, college degree in Communications or Engineering, leadership of technical teams, SMPTE ST 2110 and EVS familiarity, video compression and IP video transport expertise, willingness to travel and work flexible hours.
EVS, SMPTE ST 2110, High-Speed Arena Network (HSAN), Software Defined Video Networks
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Dallas or New York City or Boca Raton or Madrid or North America
OnsiteFull Time
MN8 Energy: Independent owner-operator of solar energy and storage projects.
10+ YOERequires 10+ years in solar SCADA engineering, industrial automation, controls, telecom, and substation systems; team leadership, network protocols, cybersecurity, field support, and technical ticket management experience.
SCADA, DAS, PPC, EMS, RTU, ACLs, VLANs, Wireshark, Modbus Poll, Microsoft Excel, Excel macros, VBA, CMMS, IEC 61850, Modbus, OPC UA, DNP3, SEL Fast Message, TCP/IP, SEL RTAC, IED, NERC-CIP, IEEE 1547, FAT reports
NYC Health + Hospitals: The largest municipal health care system in the US.
2+ YOERequires NYS PE or Architect or relevant degree/certification with 2–7 years construction/engineering experience in health care; CHFM acceptable; supervisory experience and knowledge of construction and maintenance programs.
Waltham or Brooklyn or Albany or Syracuse or Connecticut or New Jersey or New Hampshire or Pennsylvania or Rhode Island or Vermont or Maine or New York
$132k-$186k/yrHybridFull Time
National GridLondon Stock Exchange: NG: Operates electricity and natural gas transmission and distribution networks.
10+ YOE5+ MgmtBachelor's (or equivalent) and 10+ years application support experience with 5+ years leadership; experience with IBM Maximo implementations, cloud hosting (Microsoft Azure), containerization (Red Hat OpenShift), DB2/Oracle, CI/CD, and integrations (SAP, Salesforce).
IBM Maximo, Maximo MAS, MIF, MBO, Salesforce, CLICK, Microsoft Azure, Red Hat OpenShift, DB2, Oracle, CICD, SAP, GIS
DigitalOceanNew York Stock Exchange: DOCN: Simplifies cloud infrastructure for developers, startups, and SMBs.
5+ YOE2+ Mgmt5+ years in technical support/Customer Success/TAM within B2B SaaS or cloud, 2+ years people management, deep AI/ML and cloud knowledge, Python and REST debugging, Kubernetes, GPU experience, strong communication and incident management skills.
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
15+ YOE15+ years engineering experience with deep expertise in cloud infrastructure, platform architecture, API and MCP integrations, security and data governance, engineering leadership, and experience supporting engineering-led sales.
Datasite: SaaS platform for managing mergers, acquisitions, and strategic projects.
10+ YOE3+ Mgmt10+ years engineering leadership with 3+ years at VP level in large-scale global SaaS; experience with platform, SRE, multi-cloud, CI/CD, and application support; strong executive communication and people development skills.
Publicis GroupeEuronext Paris: PUB: Global communications, advertising, and digital transformation holding.
15+ YOE15+ years engineering experience with deep expertise in cloud infrastructure, platform architecture, API/MCP integrations, distributed systems, security and data governance; proven people leader and ability to support engineering-led sales.
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
5+ YOEDesign and manage data solutions and governance for risk reporting; 5–6+ years data platform/architecture experience; bachelor’s in CS/engineering/data science or master’s with less experience; BCBS 239 knowledge; stakeholder leadership.
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
Experience with ILS/IPS and DoD sustainment processes, executing logistics analyses (LORA, MTA, spares), using ILS tools (COMPASS, SESAME, EAGLE, OPUS, ICAPS, Powerlog-J, SLICWave), ability to attain Secret clearance, U.S. citizenship required.
COMPASS, SESAME, EAGLE, OPUS, ICAPS, Powerlog-J, SLICWave, Model Based Engineering (MBE), Model Based Product Support (MBPS)
KBRA: Provides credit ratings and financial market research and analytics.
7+ YOE2+ Mgmt7+ years supporting enterprise applications/SaaS, 2+ years leading teams or projects, strong Microsoft 365 and identity (Entra ID/SSO/SAML/OIDC) experience, hands-on SaaS administration, and bachelor's or equivalent experience.
Microsoft 365, Slack, Zoom, Box, Atlassian, Microsoft Entra ID, Azure, SSO, SAML, OIDC, APIs, ERP, CMS, DMS, ChatGPT
BEUMER Group: Designs and manufactures automated material handling and conveyor systems.
3+ YOEBachelor’s degree in Engineering, Business, Operations, or related field; 3–7 years bid/ proposal management; experience in intralogistics/industrial automation; strong PM and cross‑functional coordination.