3w
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Director, Enterprise Support
United States
$160k-$175k/yr RemoteFull Time
Seasoned operational leader to manage and scale enterprise support, lead 7–8 Technical Account Managers, build operating models, drive KPIs, and partner cross-functionally to improve enterprise customer outcomes.
3mo
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Enterprise Technical Support
San Francisco, California, United States
$160k-$180k/yr HybridFull Time
10+ YOE10+ years in technical support or technical account management; strong REST API knowledge; experience advising on AI tool adoption; troubleshooting Windows/macOS; effective cross‑functional communication; knowledge of SSO (OAuth, SAML, SCIM).
REST APIs, Windows, macOS, OAuth, SAML, SCIM
1mo
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AAET Enterprise Support Supervisor
Denver or Houston
$133k-$193k/yr OnsiteFull Time
5+ YOE5+ years in BI/analytics or automation with technical leadership; experience with enterprise analytics platforms, AI agentic tools, process design, stakeholder communication, and change management.
Palantir, Microsoft Power BI, Spotfire, Alteryx, Microsoft Power Automate, Python, React, SQL, Microsoft Copilot, Gemini, Claude
1d
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Enterprise Support & Solutions Admin II
Austin, Texas, United States
$49k-$60k/yr OnsiteFull Time
2+ YOEHigh school/GED,2+ years tech support experience,Windows/Mac/iOS support,experience with remote user support,customer service skills,knowledge of enterprise systems and ticketing workflows.
G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug, Windows, Mac, iOS
2w
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Senior Engineer - Enterprise Systems Support
Fort Lee, New Jersey, United States
$70k-$90k/yr HybridFull Time
5+ YOE5+ years enterprise IT support experience with executive/VIP support; strong Windows 11 and macOS troubleshooting; Microsoft 365, iOS/Android, ServiceNow experience; scripting and automation experience (PowerShell/Bash) and familiarity with Claude Code.
Claude Code, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Outlook, iOS, Android, ServiceNow, Microsoft Intune, Jamf Pro, PowerShell, Bash, Microsoft Teams Rooms, Microsoft Entra ID
2w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
1mo
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Enterprise Support & Solutions Admin II
Dallas, Texas, United States
$49k-$60k/yr OnsiteFull Time
2+ YOEHigh school/GED required; 2+ years industry experience; experience supporting remote users and enterprise systems; troubleshooting Windows, Mac, and iOS; ticket triage, escalation, and documentation; familiarity with G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug; customer-service skills.
G-Suite, Okta, Slack, Zoom, Zendesk, PagerDuty, Jira, Mixpanel, Instabug, Windows, Mac, iOS
2w
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Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
AWS
1d
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Lead Premium Enterprise Support Manager (52843)
United States
OnsiteFull Time
5+ YOEBachelor's preferred; 5-7 years related experience; expertise in enterprise DevOps/Hybrid IT/Security/Risk/Governance or analytics; strong leadership, communication, and customer-success focus; travel up to 15%.
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
2mo
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Enterprise Infrastructure Support SA2_TTO0412
Laurel, Maryland, United States
OnsiteFull Time
10+ YOEBachelor's in a technical discipline with 10+ years SA experience; DoD 8570 IAM Level I+; Linux/UNIX/Windows administration; Splunk; TS/SCI with poly; strong communication.
Linux, UNIX, Windows, Splunk, DoD 8570
1w
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Digital Integration/Enterprise Application Support Specialist, USAFA
Colorado Springs or United States
HybridFull Time
5+ YOE5–8 years LMS and enterprise application support experience; bachelor\u0002s degree or equivalent; Moodle experience, SQL, Microsoft 365, DoD cybersecurity compliance; must obtain Secret clearance.
Moodle, TUTOR, SQL, Microsoft 365
1w
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Enterprise Support Technician (Information Systems Department)
Reading, Pennsylvania, United States
OnsiteFull Time
3+ YOEAssociate degree in IT or related, 3+ years help-desk/desk-side/field service experience, valid driver’s license, cybersecurity knowledge, Tier 2 support and on-call availability.
Mitel Telephone System
2w
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Manager, Enterprise Technical Support
Bend, Oregon, United States
OnsiteFull Time
6+ YOE6+ years managing technical support operations, bachelor’s degree or equivalent, ITIL knowledge preferred, experience with enterprise support metrics and vendor management.
ITIL, ServiceNow, Jira Service Management, Freshservice, Microsoft Intune, Jamf, Datadog, SolarWinds, Splunk
2mo
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Director, Enterprise Application Support
Cincinnati, Ohio, United States
$90k-$115k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor’s degree in computer science or related field; 5-7 years of related experience; Master’s degree preferred; experience with multiple applications and ETL; strong leadership and communication skills.
Blackbaud, UKG, Teams, SharePoint, ETL tools, Cloud platforms, Big data technologies
2mo
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Enterprise Technical Support Analyst
Atlanta or Lehi
HybridFull Time
4-year degree preferred; healthcare experience preferred; technically savvy; strong troubleshooting; MS Office; superior client service; de-escalation skills; team player.
Microsoft Office, EDI, Healthcare revenue cycle software
2w
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Enterprise Support Engineer
United States
RemoteFull Time
5+ YOE5+ years networking experience with DNS/DHCP/Linux, strong debugging and packet-capture skills, familiarity with FTP/TFTP/NTP/SNMP/syslog, excellent communication and enterprise customer management.
Linux, FTP, TFTP, NTP, SNMP, syslog, DNS, DHCP, packet capture, Intelligent Network Operations
3w
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Enterprise Support Specialist
United States
$60k-$65k/yr RemoteFull Time
B2B SaaS/fintech support experience, strong verbal/written communication, Excel/Google Sheets proficiency, phone support, problem solving; Zendesk and project management experience preferred.
Microsoft Excel, Google Sheets, Zendesk
1mo
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Systems Support Analyst-Enterprise
Cuyahoga Falls, Ohio, United States
OnsiteFull Time
5+ YOE5+ years supporting enterprise applications/ERP (Oracle EBS, Oracle Fusion Cloud, SAP, Microsoft Dynamics). Bachelor's preferred. Skilled with SQL, data validation, reporting, testing (UAT/regression), incident/change management and cross-functional process support.
SQL, Oracle EBS, Oracle Fusion Cloud, SAP, Microsoft Dynamics
1mo
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Portfolio Enterprise Support Specialist - NY
New York, New York, United States
$100k-$130k/yr OnsiteFull Time
3+ YOE3+ years in financial services or fintech, experience with fixed income and portfolio analytics, advanced Microsoft Excel, strong communication and analytical skills, bachelor's degree, and willingness to learn product and technologies.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Power BI, Microsoft Visio, Bloomberg products, APIs, Python
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