22 entry level helpdesk jobs at 17 companies in Chicago, IL
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Level 1 Helpdesk Technician
Manteno, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOECompTIA A+ and Net+ required, 2+ years IT MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, ability to diagnose basic technical issues and handle weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
2w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
1w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
3w
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
6d
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System Support Specialist (51757)
Valparaiso, Indiana, United States
OnsiteFull Time
1+ YOEProvide help-desk support, troubleshoot OS/hardware/network/phone issues, perform user administration, document fixes, and deploy systems; 1–2 years helpdesk experience and strong customer service required.
Microsoft Office, Windows Active Directory, Help Desk software, Switches, APs, Firewalls
3w
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEAssociate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory.
Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory
3w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
6d
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Desktop Support Technician - O'Hare Airport
Chicago, Illinois, United States
$50k-$52k/yr OnsiteFull Time
1+ YOE1-3 years helpdesk/desktop support experience, Windows and Mac support, onboarding/offboarding, networking and printing knowledge, ability to lift 20-50 lbs, use hand tools; CompTIA A+/Network+/Security+ or equivalent.
Microsoft Windows, Mac, Android, iOS, iPad
1mo
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Help Desk Technician I
Oak Brook, Illinois, United States
$32-$37/hr HybridFull Time
1+ YOEHigh school diploma, 1+ years helpdesk/IT support experience, proficiency with Windows 11, MacOS, Microsoft 365, ServiceNow; familiarity with MDM (ManageEngine, JAMF, Microsoft Intune), networking basics, PowerShell, and strong communication skills.
Windows 11, MacOS, Microsoft 365, ServiceNow, ManageEngine, JAMF, Microsoft Intune, PowerShell, MDM, ITSM, ITIL, ITAM
1mo
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
1mo
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Monitoring Technical Support Specialist Bilingual Spanish
Aurora, Illinois, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; 2+ years IT support/helpdesk preferred; U.S. citizenship and residency requirements; bilingual English/Spanish; proficiency with Microsoft Word and Excel; intermediate IT troubleshooting skills; ability to pass federal background check and suitability determination.
Microsoft Word, Microsoft Excel
1w
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Jr. IT Support Technician
Chicago, Illinois, United States
$45k-$52k/yr HybridFull Time
1+ YOE1-3 years IT helpdesk experience; support Windows/macOS/iOS/Android; administer Microsoft Entra ID and Microsoft InTune; familiarity with Microsoft 365, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi); strong communication and problem-solving skills.
Microsoft Entra ID, Microsoft InTune, JAMF, Microsoft 365, Windows 11, Apple macOS, iOS, Android, Active Directory, Group Policy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
3w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows 10/11, Office 365, Teams, printer and basic networking troubleshooting; familiarity with RMM and ticketing (GoTo Resolve, SolarWinds); willingness to support Dynamics 365 Sales CRM; strong customer service and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales, Experlogix CPQ, Microsoft Office 365, SolarWinds Service Desk
6d
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Remote Customer Onboarding Support Specialist
Lemont, Illinois, United States
RemoteFull Time
Well-spoken English, strong written and verbal communication, organization, attention to detail, ability to learn new software, multitask, work independently in a remote environment.
CRM, help desk software
1mo
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Studio Coordinator -Winnetka
Winnetka, Illinois, United States
$21/hr OnsitePart Time
Customer service experience, proficiency with POS/HRIS and Microsoft Office, ability to teach a minimum of 6 CorePower classes weekly if certified, flexible availability (morning/evening/weekend/holidays), ability to lift up to 25 lbs.
Point of Sales System (POS), HRIS, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Online Reservation System, Subbing Application, Help Desk
1mo
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Procurement Analyst (IT Hardware & Telecom)
Chicago, Illinois, United States
$62k-$78k/yr HybridFull Time
2+ YOE2+ years related experience, knowledge of procurement methods and vendor selection, proficiency with Microsoft Office (Excel, Outlook, PowerPoint, Word), strong written and verbal communication, organization, and ability to manage multiple workflows under tight deadlines.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, HelpDesk
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