33 entry level helpdesk jobs at 21 companies in Illinois
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Level 1 Helpdesk Technician
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
2+ YOEComptia A+ and Comptia Net+ required, 2+ years MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, remote support ability, and participation in weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
2w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
1w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
1w
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Helpdesk Technician II
Omaha or United States or Canada or Colorado or California or Washington or Maryland or New York or Hawaii or Illinois or New Jersey
RemoteFull Time
2+ YOEMinimum 2 years IT experience, Windows and Office 365 proficiency, Active Directory and remote troubleshooting experience, strong communication, valid driver’s license.
Microsoft Windows 7, Microsoft Windows 10, Microsoft Office 365, Active Directory, Remote Desktop Services
3w
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
3w
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
1d
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Help Desk Customer Service Technician DSG
Danville, Illinois, United States
$20-$23/hr OnsiteFull Time
1+ YOEAA/AS technical degree, 1+ year helpdesk or phone support experience preferred, networking and basic electronics knowledge, ability to lift and work at heights, strong verbal communication.
2mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
1+ YOEAssociate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory.
Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory
3w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
1mo
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Intern Help Desk Technician
Danville, Illinois, United States
$16-$19/hr OnsiteFull Time
1+ YOEBasic networking and electronics knowledge, 1+ year helpdesk/phone support recommended, pursuing an associate degree minimum, strong verbal communication, ability to work onsite in Danville, legal US work authorization required.
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
6d
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Desktop Support Technician - O'Hare Airport
Chicago, Illinois, United States
$50k-$52k/yr OnsiteFull Time
1+ YOE1-3 years helpdesk/desktop support experience, Windows and Mac support, onboarding/offboarding, networking and printing knowledge, ability to lift 20-50 lbs, use hand tools; CompTIA A+/Network+/Security+ or equivalent.
Microsoft Windows, Mac, Android, iOS, iPad
1mo
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Help Desk Technician I
Oak Brook, Illinois, United States
$32-$37/hr HybridFull Time
1+ YOEHigh school diploma, 1+ years helpdesk/IT support experience, proficiency with Windows 11, MacOS, Microsoft 365, ServiceNow; familiarity with MDM (ManageEngine, JAMF, Microsoft Intune), networking basics, PowerShell, and strong communication skills.
Windows 11, MacOS, Microsoft 365, ServiceNow, ManageEngine, JAMF, Microsoft Intune, PowerShell, MDM, ITSM, ITIL, ITAM
1mo
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
1mo
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Monitoring Technical Support Specialist Bilingual Spanish
Aurora, Illinois, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED required; 2+ years IT support/helpdesk preferred; U.S. citizenship and residency requirements; bilingual English/Spanish; proficiency with Microsoft Word and Excel; intermediate IT troubleshooting skills; ability to pass federal background check and suitability determination.
Microsoft Word, Microsoft Excel
1w
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Jr. IT Support Technician
Chicago, Illinois, United States
$45k-$52k/yr HybridFull Time
1+ YOE1-3 years IT helpdesk experience; support Windows/macOS/iOS/Android; administer Microsoft Entra ID and Microsoft InTune; familiarity with Microsoft 365, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi); strong communication and problem-solving skills.
Microsoft Entra ID, Microsoft InTune, JAMF, Microsoft 365, Windows 11, Apple macOS, iOS, Android, Active Directory, Group Policy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
2w
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Technology Support Specialist
Normal, Illinois, United States
$38k/yr OnsiteFull Time
Provide desktop and peripheral support, manage helpdesk tickets, maintain inventory, support bus video and camera hardware, train staff; high school diploma plus college credit/equivalent and aptitude required; valid driver's license and ability to lift 40 lbs.
Microsoft Windows, Microsoft Office, Google Applications, Active Directory
3w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
2+ YOE2+ years IT helpdesk/support experience; strong Windows 10/11, Office 365, Teams, printer and basic networking troubleshooting; familiarity with RMM and ticketing (GoTo Resolve, SolarWinds); willingness to support Dynamics 365 Sales CRM; strong customer service and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales, Experlogix CPQ, Microsoft Office 365, SolarWinds Service Desk
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