New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
New York City • 50 milesRemote · Hybrid · Onsite · Field · All Environments
35 entry level helpdesk jobs at 23 companies in New York City, NY
4w
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Level I Helpdesk Technician
Hauppauge, New York, United States
$40k-$55k/yr OnsiteFull Time
Acture Solutions: Provides managed IT and cybersecurity services for organizations and schools.
0+ YOEProvide Tier 1 technical support for users and clients, troubleshoot hardware/software/networking and Microsoft 365/Azure AD issues, use ticketing systems, and assist with onboarding/offboarding.
Autotask, Kaseya, Datto RMM, Microsoft 365, Azure Active Directory, Active Directory, Windows 10, Windows 11
3w
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Junior Helpdesk Support
New York, New York, United States
$58k-$65k/yr OnsiteFull Time
1+ YOESupport end users via phone,email,Teams; manage tickets; proficiency with Active Directory and Microsoft 365; 1+ year helpdesk experience preferred; knowledge of ServiceNow/Jira and basic networking preferred.
Active Directory, Microsoft 365, Outlook, Teams, SharePoint, ServiceNow, Jira Service Management
2mo
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Client HelpDesk Analyst
Goshen or Orange County
OnsiteFull Time
2+ YOEMinimum 2 years helpdesk/technical support experience, 1+ year with ticketing systems (ServiceNow, Jira, Zendesk, ManageEngine), familiarity with Windows and Microsoft 365, basic networking knowledge preferred, high school diploma required; IT degrees/certs preferred.
ServiceNow, Jira, Zendesk, ManageEngine, Windows, Microsoft 365
1mo
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Helpdesk Technician
Commack, New York, United States
$50k-$65k/yr OnsiteFull Time
1+ YOE1–3 years IT/help desk experience; support Windows, Microsoft 365, Active Directory; troubleshoot hardware, printers, mobile devices, and basic networking; follow ITAR/CUI and cybersecurity policies.
Microsoft 365, Windows 10/11, Active Directory, Microsoft Office
1w
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Senior Helpdesk Technician
New York City, New York, United States
$71k-$82k/yr FieldFull Time
2+ YOERequires a technical certificate plus 2 years' experience, bachelor's degree plus 3 years, high school diploma plus 4 years, or equivalent; at least 2 years of full-time computer operations or network experience.
Microsoft Windows Server 2012+, Microsoft Windows 10, Microsoft Office 365, CADD
2w
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Helpdesk Tier 1
Brooklyn, New York, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEMinimum 2 years IT support experience, strong troubleshooting, written and verbal communication, Windows 10/11 and Office 365 experience, Active Directory/Exchange knowledge, remote support and documentation skills.
Windows 10/11, Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Active Directory, Exchange
2w
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Helpdesk Tier 1
Brooklyn, New York, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEMinimum 2 years IT support experience; strong Windows 10/11 and Microsoft Office/Office 365 skills; knowledge of Active Directory/Exchange, networking, hardware, remote support, ticketing, and documentation.
Windows 10, Windows 11, Office 365, Microsoft Office, Outlook, Word, Excel, PowerPoint, Active Directory, Exchange
1w
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Associate Helpdesk Technician
New Rochelle, New York, United States
$30-$35/hr OnsiteFull Time
2+ YOEHigh school diploma required; 2+ years of IT service desk experience, Windows 11, Active Directory, hardware, network troubleshooting, Microsoft Office 365, and strong customer service skills required.
Microsoft Windows 11, Microsoft Active Directory, Microsoft Entra ID, Microsoft Outlook, Microsoft Exchange, Microsoft Office 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Mimecast, Microsoft Windows Remote Desktop Services, SmartDeploy, Cortex XDR, Bomgar Remote Support, NinjaOne, TCP/IP, Cisco AnyConnect VPN, CyberArk, Idira, Citrix Workspace, Citrix XenDesktop, Desktop Authority, Autodesk, Procore, Bluebeam
1w
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Temporary Helpdesk Engineer
Jersey City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Maine or Maryland or Massachusetts or New Jersey or New York or North Carolina or Pennsylvania or South Carolina or Tennessee or Texas or Washington
$40-$45/hr OnsiteTemporary
2+ YOERequires 2–4+ years of corporate IT support experience, troubleshooting hardware, software, networks, access, devices, and conference-room technology; strong communication and customer-service skills required.
Zoom Rooms, Microsoft Windows, macOS, Mobile Device Management (MDM), MFA
4d
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Level 2 Helpdesk Support Professional, Temp to Perm
Flushing, New York, United States
$45/hr OnsiteFull Time, Temporary
2+ YOECompTIA A+ and 2–4 years of hands-on technical support experience required. Requires Microsoft Office, O365, Adobe Acrobat, Windows CMD, MDM, networking, ticketing, virtual support, and communication skills.
Windows, Mac OS, iOS, Android OS, Jira, Confluence, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft 365, Adobe Acrobat, Maas360, CMD, Webex, Microsoft Teams, Zoom, Microsoft Active Directory, DNS, Citrix, AS400, FileMaker, Laserfiche, Microsoft PowerPoint
3w
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IT HELPDESK SPECIALIST
Bronx or Tarrytown
$18-$19/hr FieldFull Time
1+ YOE1–2 years help desk or desktop support experience; valid driver's license; knowledge of Microsoft 365, Windows, Active Directory, networking (TCP/IP); ability to lift up to 50 lbs.; strong communication skills.
Microsoft 365, Active Directory, Outlook, Teams, OneDrive, Windows, TCP/IP
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years in IT helpdesk or system administration, hardware/software troubleshooting, macOS and Windows proficiency, SaaS administration, and familiarity with MDM, especially JAMF.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
2w
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Client Services Onsite Support Engineer
Roslyn, New York, United States
$65k-$80k/yr OnsiteFull Time
2+ YOE2+ years helpdesk or desktop support experience; strong customer service; troubleshooting hardware/software/networking; documentation and escalation; familiarity with workstations, peripherals, and business applications.
1mo
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IT Support Specialist - New York
New York, New York, United States
$65k-$70k/yr OnsiteFull Time
2+ YOE2+ years IT support experience, technical/associate degree or equivalent, experience with helpdesk systems, proficiency in Microsoft Office, strong communication and troubleshooting skills; Microsoft or Cisco certifications preferred.
Microsoft Office, Cisco, 3D printers, IP phone systems
2mo
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IT Support Specialist
New York, New York, United States
OnsiteFull Time
Provide first- and second-line IT support for Windows and macOS, Office 365, networking (TCP/IP,DNS,DHCP), helpdesk ticketing; strong communication and problem-solving skills required.
Windows, macOS, Microsoft Office 365, TCP/IP, DNS, DHCP, Zendesk, Jira Service Management
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware/software troubleshooting, Windows and macOS, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Office 365, Jamf, Single Sign-On (SSO)
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, Windows and macOS expertise, hardware and software troubleshooting, and administration of cloud platforms including Okta and Google Workspace.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
5d
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Customer Support Specialist
Fairfield, New Jersey, United States
$50k-$70k/yr OnsiteFull Time
1+ YOERequires 1+ year of helpdesk or customer support experience, strong communication, ticketing-system experience, and willingness to learn. Mortgage, Encompass LOS, HTML, databases, or AWS knowledge preferred.
The Big POS, Encompass LOS, Monday.com, HTML, AWS
1mo
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IT Support Technician
Melville, New York, United States
$24-$34/hr OnsiteFull Time
Associate degree or higher with prior IT support/helpdesk experience; ability to install, configure, maintain and troubleshoot hardware, software, networks; lift 30 lbs and occasionally travel to other locations.
Microsoft 365
1w
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IT Support Specialist
New York City, New York, United States
$88k-$100k/yr HybridFull Time
2+ YOERequires 2–3 years of IT helpdesk or systems administration experience in SaaS, hardware and software troubleshooting, macOS and Windows expertise, and administration of Okta, Google Workspace, Zoom, Zendesk, and Office 365.
macOS, Windows 10, Windows 11, Mobile Device Management (MDM), JAMF, Okta, Google Workspace, Zoom, Zendesk, Microsoft Office 365, Single Sign-On (SSO)
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