27 entry level helpdesk jobs at 21 companies in Takoma Park, MD
1mo
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Helpdesk Technician
Merrifield or Fairfax
HybridFull Time
Entry-level Tier 1 application support role. Must obtain Sensitive Public Trust clearance, be US citizen or green card holder, have 7-year county residency, basic troubleshooting skills, strong communication; ServiceNow exposure a plus.
ServiceNow
3d
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IT Helpdesk Analyst
Arlington, Virginia, United States
$64k-$128k/yr OnsiteFull Time
2+ YOERequires U.S. citizenship, active DoD Secret clearance, 2+ years of IT helpdesk and macOS/iOS experience, and a relevant bachelor's degree or high school diploma with 4+ years' experience.
Microsoft macOS, iOS, Virtual Private Network (VPN), Citrix, VMware, NetApp ONTAP, shell
1w
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Helpdesk Support Specialist
Washington, District of Columbia, United States
$50k-$70k/yr OnsiteFull Time
1+ YOERequires 1–3 years of helpdesk experience, CompTIA or equivalent certification, ticketing and remote support experience, Active Directory, LAN/WAN troubleshooting, customer service skills, U.S. citizenship, and background screening eligibility.
AWS, ServiceNow, UiPath, Agile, ticketing systems, remote support tools, VTC, VOIP, Active Directory, LAN/WAN
2w
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Helpdesk Technician
Fairfax, Virginia, United States
$50k-$60k/yr OnsiteFull Time
2+ YOERequires 2–3 years in an MSP environment, troubleshooting and diagnostic skills, client communication, Microsoft platform experience, Active Directory, DNS, Microsoft 365 administration, and networking knowledge.
Microsoft, Microsoft 365, Office 365, Active Directory, DNS, Mac OS, AutoCAD, Revit, VPN, Terminal Services, Citrix, WAN, LAN
1mo
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Facilities Helpdesk Clerk
Baltimore, Maryland, United States
$17/hr OnsitePart Time, Contract
1+ YOEHigh school diploma, one year related experience, ability to operate duplicating equipment and mailroom machines, lift up to 75 lbs, and perform data entry and inventory tasks.
Microsoft Office, One Drive, Adobe Acrobat, Asset Essentials, FMIS
1w
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Electronic Security Systems Tier 1 Helpdesk Technician
Baltimore, Maryland, United States
$57k-$62k/yr OnsiteFull Time
1+ YOEHigh school diploma or GED, 1+ year in technical helpdesk, NOC, or low-voltage security systems, ESS discipline knowledge, ability to read system drawings, and ability to obtain Public Trust clearance.
Video Surveillance Systems (VSS), Intrusion Detection Systems (IDS), Physical Access Control Systems (PACS), NVR, DVR, IP, PoE, VLANs, Milestone, Genetec, Avigilon, Axis, DSC, Bosch, Honeywell, DMP, Wiegand, OSDP, PIV/CAC, Lenel, Software House, Microsoft?, CompTIA Security+, CompTIA Network+
3mo
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Helpdesk Technician - Tier 1
Falls Church, Virginia, United States
OnsiteFull Time
4+ YOEActive DOD Public Trust clearance; CompTIA Security+ CE; Bachelor's degree with 4+ years relevant experience or HS with 8+ years; strong customer service and communication skills; knowledge of IT networks and systems.
Remedy, Active Directory, CAC policies
1w
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Helpdesk / Access Manager - Mid - #874
Fort Belvoir, Virginia, United States
OnsiteFull Time
2+ YOERequires 2 years of M3 and access-management experience, complex security-classification knowledge, and DoD or IC messaging experience. Requires TS/SCI clearance; education and intelligence-experience pathways apply.
M3, PKI, JPAS, Scattered Castles, JEMS, NCTC
5d
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Helpdesk Technician Tier II - Active TS/SCI with CI Poly
Washington, District of Columbia, United States
OnsiteFull Time
2+ YOEHS/GED and 2+ years of experience required. Requires IAT Level II certification, active TS/SCI clearance with ability to obtain CI polygraph, ticketing-system experience, and strong technical and customer-service skills.
Remedy, SCSM, ServiceNow, ITIL, Microsoft Windows
1w
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Helpdesk
Manassas or Sterling
$69k-$116k/yr OnsiteFull Time
1+ YOERequires an associate degree in IT or 1+ year related experience, technical support and networking skills, CompTIA Security+ within six months, active Top Secret clearance, and strong communication.
Microsoft Windows, Active Directory, GPO, AI chatbots, VDI
1mo
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Helpdesk Analyst I
Quantico, Virginia, United States
$49k/yr OnsiteFull Time
2+ YOEActive Top Secret clearance, 2+ years IT support experience, DoD 8570 IAT Level II cert (e.g., Security+CE, CCNA Security, CySA++, GICSP, GSEC, SSCP).
2w
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IT Specialist Helpdesk II
Hyattsville, Maryland, United States
OnsiteFull Time
1+ YOE1-3+ years technical support or system administration; proficiency with M365, Entra ID, Intune, Windows and macOS; strong troubleshooting, documentation, and communication skills; CompTIA certifications preferred.
Microsoft 365, Entra ID, Intune, Defender, Huntress, Azure, Windows, macOS, VPN, MFA, Conditional Access, PowerShell, Python
1w
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Junior Engineer
Annapolis Junction, Maryland, United States
$48-$58/hr OnsiteFull Time
1+ YOERequires 1+ year IT or helpdesk experience, systems requirements documentation, troubleshooting, stakeholder collaboration, shift availability, HS diploma/GED, and TS/SCI clearance with polygraph.
Confluence, AWS, Python
2w
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Desktop Support Technician
Washington, District of Columbia, United States
$73k-$80k/yr OnsiteFull Time
2+ YOEBachelor's in computer science or related, 2+ years technical support/networking experience preferred, knowledge of Windows Server, networking, hardware, Echo360, Canvas, ExamSoft, and helpdesk support.
Windows Server, Echo 360, Canvas, ExamSoft, Smart Board
3w
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Personnel Security Assistant
Springfield or Washington
OnsiteFull Time
Provide customer service and helpdesk support for personnel security processes including e-QIP, background investigations, record reconciliation, reporting, and reference research. Requires strong computer, organizational, and communication skills.
Electronic Questionnaire for Investigations Processing (e-QIP), Microsoft Word, Microsoft Excel, Microsoft Access
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
2w
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IT Specialist II
Washington, District of Columbia, United States
RemoteFull Time
2+ YOE2+ years customer service experience; IT/helpdesk experience preferred. High school diploma required; bachelor\u0002s preferred. Proficiency with Windows 11, Active Directory, Office 365 apps; strong communication and problem-solving skills.
Windows 11, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Microsoft Outlook, Command Prompt, Microsoft Edge, Google Chrome, Mozilla Firefox, SharePoint, Global Protect, Bomgar, Android, iOS, BMC Remedy Service Management
1d
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Technology Solutions Specialist
Washington, District of Columbia, United States
$60k/yr OnsiteFull Time
1+ YOEBachelor’s degree or equivalent; 1+ year IT help desk or web application support experience; ability to troubleshoot, teach, document, prioritize, and communicate technical information to nontechnical users.
Service Desk, SaaS
3w
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Help Desk Specialist
Baltimore, Maryland, United States
$22-$28/hr OnsiteFull Time
Tier-1 support experience, troubleshooting hardware/software, knowledge of Microsoft networking and Exchange, A+ or MCP preferred, ability to maintain privacy and work independently.
Microsoft Office, Microsoft windows OS, Microsoft Networking, Active Directory, IIS, IE, DHCP, DNS, Remote control technologies, Microsoft Exchange, Phone System, PBX, help desk software
2w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks