4 escalation engineer jobs at 4 companies in Albemarle, NC
2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
3w
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Network Security Engineer
Columbia or Fort Mill
$71k-$160k/yr OnsiteFull Time
Experience with enterprise network security platforms, security operations governance, risk and compliance, BCP/DR, incident escalation, and client-facing delivery leadership.
Palo Alto, Cisco FMC/FTD, ASA, Fortinet, Cisco ISE, DDoS solutions, ServiceNow
1mo
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
6+ YOEProvide Tier 2 on-site desktop support, troubleshoot hardware/software, use ServiceNow, support multiple sites, work after hours/weekends, manage inventory and escalations per SLAs/KPIs.
ServiceNow, LAN, WAN
3w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile