2 escalation engineer jobs at 2 companies in Bellingham, WA
1mo
Save
Mark Applied
Hide
Escalation Engineer
Montreal or Vancouver
$113k-$135k/yr RemoteFull Time
Experience as a technical support engineer, expertise with Windows and Linux, public cloud experience, strong communication and problem-solving, ability to mentor and manage escalations; fluency in English, Spanish and/or Portuguese.
Windows, Linux, AIX, Solaris, Microsoft Excel
6d
Save
Mark Applied
Hide
Senior UC Engineer
Vancouver or United States
RemoteFull Time
10+ YOE10+ years in Unified Communications engineering/support; expertise in Webex Calling, Webex Contact Center, SIP Trunking, Splunk, CDR, incident management, vendor escalation, and UC monitoring.
Cisco Webex Control Hub, Cisco Webex Calling, Cisco Webex Contact Center, Voice Recording, IPC Connexus, SIP Trunking, Red Sky, Microsoft Teams Meetings, Splunk, Call Detail Records (CDR), Copilot