9 escalation engineer jobs at 7 companies in Berkeley, MO
4d
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ROC Escalation Engineer
Maryland Heights, Missouri, United States
OnsiteFull Time
Requires 5–10 years supporting server, networking, and cloud infrastructure in an MSP or multi-client environment. Strong Microsoft 365, identity, networking, diagnostic, documentation, and communication skills required.
Hyper-V, VMware, Microsoft 365, Azure, Entra ID, Exchange Online, Intune, Active Directory, Group Policy, DNS, DHCP, PowerShell, Datto RMM, Autotask PSA, IT Glue, PSA
2w
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Support Engineer III
Chesterfield, Missouri, United States
$80k-$90k/yr OnsiteFull Time
5+ YOERequires 5+ years of IT support experience, including 2+ years at senior or escalation level, production infrastructure, networking, security, Microsoft 365, communication, and troubleshooting expertise.
Huntress, PowerShell, Python, AI, Windows Server, Active Directory, Group Policy, Microsoft 365, Google Workspace, VLANs, TCP/IP, DNS, DHCP, VPNs
2mo
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IT Endpoint Engineer
Saint Louis, Missouri, United States
OnsiteFull Time
5+ YOE5+ years IT endpoint/PC/Mac/mobile support experience; maintain and deploy OS/images, patch/configuration management, troubleshooting, vendor escalation, and documentation.
Windows, Microsoft Office, Microsoft System Center, VPN, local area network, Mac
1mo
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Level 3 Support Engineer
Chesterfield, Missouri, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE5+ years IT support experience with senior/escalation exposure, deep networking and Windows/Microsoft 365 administration, hands-on security incident experience, strong communication and customer service skills.
PowerShell, Python, Windows Server, Active Directory, Group Policy, Microsoft 365, Google Workspace, Huntress
2w
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ITSM Platform Engineer II
Saint Louis, Missouri, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years supporting ITSM platforms or enterprise SaaS, SQL, scripting, troubleshooting, ITIL knowledge, and technical escalation experience.
Halo ITSM, Jira, SQL, Python, PowerShell, REST APIs, Microsoft 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
2d
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Service Desk Engineer II / III
Springfield or St. Louis
OnsiteFull Time
3+ YOELevel II requires 3+ years of support experience; Level III requires 5+ years of advanced support and escalation leadership. Requires Microsoft 365, Windows, networking, identity, systems administration, security, documentation, and client communication skills.
Microsoft 365, Windows, RMM, PSA, PowerShell, Kaseya, ConnectWise
2d
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Service Desk Engineer II / III
St. Louis, Missouri, United States
OnsiteFull Time
3+ YOELevel II requires 3+ years of support experience; Level III requires 5+ years of advanced support and escalation leadership. Requires Microsoft 365, Windows, networking, identity, systems administration, security, documentation, and client communication skills.
Microsoft 365, Windows, RMM, PSA, PowerShell, Kaseya, ConnectWise
2mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
1mo
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Team Leader - Network Security Engineering
Saint Louis or Tempe
HybridFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience, 5+ years in information network security or technology, and 3+ years in leadership. Requires enterprise platform, network security, communication, and escalation management experience.
Segmentation, Firewall, IPS/IDS, NAC, Cloud, SaaS