11 escalation engineer jobs at 9 companies in Bothell, WA
22h
Save
Mark Applied
Hide
22h
Sr. Engineer II, Sensor - Sensor Performance Engineering (Hybrid)
Sunnyvale or Austin or Redmond
$160k-$250k/yrHybridFull Time
CrowdStrikeNASDAQ: CRWD: Provides cloud-native endpoint protection and cybersecurity services.
10+ YOE10+ years Windows kernel/kernel-mode or deep systems engineering; expert with WPA/xperf/ETW/WPP/ETL analysis; strong Windows kernel API knowledge; experience with large-scale performance investigations and customer escalations.
Network Development Engineer, ADC Network Design, Engineering, and Solutions
Arlington or Seattle or Denver or Herndon
$136k-$184k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOEHands-on network engineering with major internet routing protocols, Linux/Unix, automation scripting (Python/Bash/Perl), bachelor's in a related field, ability to support off-hours escalation and obtain TS/SCI clearance.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
4+ YOE4+ years routing and Linux/Unix experience, 3+ years in large-scale networking, network and OS support, ability to own escalations; automation and scripting experience preferred.
India or California or Boston or Florida or Oregon or Seattle or Texas or Bengaluru
RemoteFull Time
AtScale: Provides a universal semantic layer platform for data and AI.
Provide technical customer support, troubleshoot cloud data platforms, perform root-cause analysis, document escalations, and work East Coast (ET) hours.
Houston or New York City or San Francisco or Seattle
$80k-$100k/yrOnsiteFull Time
Nscale: Vertically integrated AI infrastructure provider for high-performance computing.
2+ YOE2+ years with Foundry or similar platforms, hands-on Spark and data-pipeline troubleshooting, experience with support triage/escalation, strong written and verbal communication, and documentation skills.
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yrOnsiteFull Time
CoreWeaveNASDAQ: CRWV: Cloud platform providing GPU-accelerated infrastructure for AI workloads.
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
15+ YOEBachelor's in CS/Engineering or equivalent, 15+ years software engineering leadership, experience with cloud platforms and large-scale infrastructure, customer escalation management, strong communication and critical thinking.
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
10+ YOE4+ MgmtRequires extensive experience in incident/problem/escalation management, building cross-functional operating models, supervisory experience, and strong knowledge of Splunk and observability tooling.
Support Engineering Operations Manager, LEO Enterprise Customer Support
Bellevue, Washington, United States
$143k-$193k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ MgmtExperienced manager to lead escalations and incident management for satellite network operations; 5+ years managing engineering teams, experience with customer IT environments, technical acumen in satellite/networking, and ability to work rotating shifts/on-call. U.S. status required.
United States or Allen or Cincinnati or Chicago or Las Vegas or Denver or Orlando or Charlotte or Dallas or Cleveland or San Antonio or Jacksonville or San Diego or Houston or Seattle or New York or Lisle or Austin or Tampa
$139k-$182k/yrRemoteFull Time
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
7+ YOE7+ years managing or developing operational leaders in elevator/escalator installation or modernization; bachelor’s in business/engineering/operations or 7 years equivalent; experience delivering training preferred; safety/regulatory knowledge; ability to analyze operational and financial data; willingness to travel up to 75%+.