5 escalation engineer jobs at 5 companies in Broadway, NC
2w
Save
Mark Applied
Hide
Technical Escalation Engineer (Third Shift)
Raleigh, North Carolina, United States
OnsiteFull Time
Experience in NOC or network monitoring preferred; strong networking knowledge (TCP/IP, SNMP, DHCP, DNS); excellent written and verbal communication; ability to work 24/7 shift schedules and document incidents.
VAST Data Platform, TCP/IP, SNMP, DHCP, DNS
1mo
Save
Mark Applied
Hide
L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
6+ YOEProvide Tier 2 on-site desktop support, troubleshoot hardware/software, use ServiceNow, support multiple sites, work after hours/weekends, manage inventory and escalations per SLAs/KPIs.
ServiceNow, LAN, WAN
2d
Save
Mark Applied
Hide
Princ Engr-Ntwk Operations
Southlake or Cary or Branchburg
$107k-$205k/yr HybridFull Time
6+ YOEBachelor's degree or 4+ years' experience; 6+ years relevant experience; Cisco, Juniper, and F5 troubleshooting; Python, Bash, C/C++, REST APIs; routing protocols, network virtualization, and 24/7 escalation rotation.
Cisco, Juniper, F5, Python, Bash, C/C++, REST APIs, MPLS, BGP, OSPF, IS-IS, SR, SDN/NFV, VCP
2w
Save
Mark Applied
Hide
Quality Director - Pool
Apex, North Carolina, United States
$149k-$277k/yr OnsiteFull Time
10+ YOEBachelor's in engineering or related field,10+ years quality leadership experience,experience with QMS,governance,risk/escalation,warranty management,and ability to influence senior leaders.
QMS, Lean, Six Sigma, APQP, PPAP, FMEA
3w
Save
Mark Applied
Hide
Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.