7 escalation engineer jobs at 2 companies in Cloverleaf, TX
2mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr HybridFull Time
Bachelor's in EE/Networking or related; significant advanced networking and escalation engineering experience; deep hands-on knowledge of Juniper/HPE platforms; ability to analyze support-case data and influence product and engineering decisions.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SASE/SSE, Session Smart Router, SD-WAN, Apstra, Junos, Junos EVO, Mist, Jira, Confluence
2mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina
$120k-$275k/yr RemoteFull Time
Bachelor's in a technical field; significant advanced networking and escalation engineering experience; deep Juniper/HPE networking knowledge; ability to analyze support data and drive serviceability improvements.
Apstra, Junos, Junos EVO, Mist, AIOps, Jira, Confluence
4d
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering or computer science, 7+ years of technical experience, virtualization and cloud expertise, escalation and RCA leadership, troubleshooting, communication, and mentoring skills.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, virtualization, automation
4d
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering or computer science, 7+ years of technical experience, virtualization and cloud expertise, escalation and RCA leadership, troubleshooting, communication, and mentoring skills.
VM Essentials, Morpheus Enterprise, virtualization, hypervisor, cloud, automation
4d
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
3w
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Systems Engineer – TAC National
Houston, Texas, United States
OnsiteFull Time
5+ YOE5+ years MSP/TAC/NOC experience, advanced expertise in Microsoft/Azure, virtualization, networking, and security; incident escalation and RCA skills; strong communication and customer-facing abilities.
Microsoft 365, Microsoft Azure, Microsoft Exchange, Entra ID (Azure AD), VMware, Hyper-V, MFA, TCP/IP
1mo
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Foundry Support Desk Engineer
Houston or New York City or San Francisco or Seattle
$80k-$100k/yr OnsiteFull Time
2+ YOE2+ years with Foundry or similar platforms, hands-on Spark and data-pipeline troubleshooting, experience with support triage/escalation, strong written and verbal communication, and documentation skills.
Foundry, Spark, Palantir