2mo
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Escalation Engineer - Dallas
Coppell or Tel Aviv-Yafo
HybridFull Time
5+ YOE5+ years in technical escalation/support, networking fundamentals (TCP/IP, DNS, TLS/SSL), web debugging (HAR, net-export), log analysis with observability platforms, Windows/macOS internals, cybersecurity awareness, strong written communication and autonomous investigation skills.
Chromium, HAR, net-export, Coralogix, Sentry, New Relic, JavaScript, C#, Go, Python, PowerShell, Bash, TCP/IP, DNS, TLS/SSL, VPN, SSO, SAML, OAuth/OIDC, Azure AD, Okta
2w
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Network Svcs Escalation - Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
8+ YOE8+ years network support experience, CCIE or equivalent, hands-on with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate, VPNs, strong communication and project experience.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
3w
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Senior Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
8+ YOEBachelor's or equivalent preferred, 8+ years network support and project experience, expert-level certifications (CCIE preferred), hands-on experience with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate; strong routing, switching, VPN, wireless, and troubleshooting skills.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
1d
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Senior Staff Engineer, Escalation Support Engineering
Richardson or Massachusetts or Pennsylvania or Minnesota or Texas or Arizona or Oregon or California
RemoteFull Time
10+ YOEExpertise with SONiC and FRR, deep networking protocol knowledge (BGP/OSPF/ISIS/VXLAN/EVPN etc.), switching and routing architecture, Linux proficiency, customer-facing escalation experience, technical writing; travel up to 10%.
SONiC, FRR, Linux, Python
2w
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Principal Global NPI Engineer
Richardson, Texas, United States
$125k-$205k/yr HybridFull Time
7+ YOE7+ years experience with optical networks, customer onboarding, escalations, lab certifications, and technical demonstrations; bachelor’s in relevant engineering/computer/telecom field required; automation and testing exposure preferred.
Python, SDN, NetConf, gNMI, OpenROADM, SNMP, NMS, CLI, TCP/IP, OTDR, OSA, BERT, optical power meter, Spirent, IXIA, Agilent, ROADM, EDFA, Raman, coherent transponder, Microsoft PowerPoint, Microsoft Excel
19h
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Junior Network Engineer
Fort Worth or Las Vegas
OnsiteFull Time
0+ YOE0–2 years IT/network support experience; strong networking fundamentals (TCP/IP, VLANs, DNS/DHCP, routing/switching); associate's or bachelor's or equivalent; strong communication; willingness to follow procedures and escalate.
DataDog
3w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
3w
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Mortgage Data Services
Dallas, Texas, United States
$70k-$75k/yr OnsiteFull Time
8+ YOEMonitoring and triage of customer-facing APIs, microservices, portals and document workflows; rapid incident triage, log analysis, and coordinated escalation.
APIs, REST API, microservices, Synthetic monitoring, Real user monitoring, log aggregation
1w
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VHT Consultant II
Lenexa or Chantilly or Plano
$88k-$132k/yr FieldFull Time
3+ YOE3+ years elevator/escalator industry experience (or 7+ without degree), knowledge of ASME A17.1/A17.2/NFPA 70/IBC, ability to interpret drawings, strong communication, and proficiency with Word/Excel/Bluebeam/ClickUp/Procore.
Microsoft Word, Microsoft Excel, Bluebeam, ClickUp, Procore, Elevate
2w
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Deployment Technician
Dallas or Buffalo or Rye Brook or Iselin or New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$46k-$83k/yr OnsiteFull Time
Hands-on data center technician work; follow procedures, perform rack inspections, connect cabling, assist power-up, document and escalate issues, OSHA10 and PPE required, able to work rotating 24x7 shifts and travel between sites.
Microsoft, Google, Amazon, Skillsoft
1w
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Entra ID & AD Architect
Austin or Richardson
$124k-$208k/yr OnsiteFull Time
15+ YOEDesign and operate hybrid identity (Entra ID/AD), mentor engineers, own architecture and escalations; requires 15+ years experience and bachelor in computer science.
Entra ID, Active Directory, Entra Connect, Cloud Sync, SSO, SAML, OIDC, App Proxy, B2B, B2C, Entra ID Governance, dynamic groups, Entra ID Protection, Defender for Identity, PowerShell, Microsoft Graph API
3w
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Sustainment Project Manager (R5302)
Dallas, Texas, United States
$150k-$220k/yr OnsiteFull Time
6+ YOE6+ years technical project/program management or sustainment experience; cross-functional execution with engineering, manufacturing, supply chain; strong technical fluency, risk escalation, and leadership reporting skills.
1w
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Supply Manager
Allen, Texas, United States
$115k-$151k/yr OnsiteFull Time
2+ YOE2+ years progressive experience in elevator/escalator or construction industry; 2 years project management experience; BSc in Engineering or equivalent; experience with SAP and Excel; strong communication and stakeholder coordination skills.
SAP, Microsoft Excel
1mo
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Executive in Residence – Client Experience & Operations
Dallas, Texas, United States
HybridFull Time, Contract
10+ YOE10+ years in operations or client services with executive leadership experience; proven ability to lead large service organizations, drive cross-functional alignment, manage KPIs and escalations, and partner with product and engineering in a regulated financial services environment.
1mo
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Technical Support Engineering Manager - SmartPay
Allen or United States
RemoteFull Time
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
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