6 escalation engineer jobs at 6 companies in Cornwall, NY

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Senior Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
ECI
ECI: Managed IT and cybersecurity services for financial institutions.
8+ YOEBachelor's or equivalent preferred, 8+ years network support and project experience, expert-level certifications (CCIE preferred), hands-on experience with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate; strong routing, switching, VPN, wireless, and troubleshooting skills.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
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Client Services Onsite Support Engineer
Roslyn, New York, United States
$65k-$80k/yr OnsiteFull Time
Shield Technology Partners
Shield Technology Partners: Provides operational support and capital for managed service providers.
2+ YOE2+ years helpdesk or desktop support experience; strong customer service; troubleshooting hardware/software/networking; documentation and escalation; familiarity with workstations, peripherals, and business applications.
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Senior Network Engineer - AVP
Whippany, New Jersey, United States
$120k-$175k/yr OnsiteFull Time
Barclays
BarclaysLondon Stock Exchange: BARC: Global bank providing retail, corporate, and investment financial services.
Extensive enterprise networking experience across routing, switching, datacenter, campus, wireless, SD‑WAN, and network services; hands-on with automation (Cisco NSO, Ansible, Python) and cloud connectivity (AWS/Azure); ability to lead technical delivery and act as senior escalation point.
Cisco NSO, Ansible, Python, AWS, Azure, Cisco, Arista, Fortinet, F5
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
NICE
NICENASDAQ: NICE: Provides AI-powered software for customer engagement and financial compliance.
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
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Electrical Mechanical Technician
Danbury, Connecticut, United States
$39k-$68k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
0+ YOE0-3+ years manufacturing experience; semiconductor/microassembly or wafer processing experience preferred; ability to follow standard work instructions, perform precise assembly and fabrication, escalate issues, and follow EHS/PPE protocols.
mask aligner, plasma cleaner, furnace, PECVD, electronic build record system, wire bonding
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Deployment Technician
Dallas or Buffalo or Rye Brook or Iselin or New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$46k-$83k/yr OnsiteFull Time
Kyndryl
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
Hands-on data center technician work; follow procedures, perform rack inspections, connect cabling, assist power-up, document and escalate issues, OSHA10 and PPE required, able to work rotating 24x7 shifts and travel between sites.
Microsoft, Google, Amazon, Skillsoft