5 escalation engineer jobs at 5 companies in Cramerton, NC
2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
3w
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Internal Systems Engineer
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOEDevelop and script within CRM platforms, build REST API integrations, administer internal IT systems, support helpdesk escalations, and provide documentation and training.
Zoho CRM, Zoho Deluge, Salesforce Apex, REST APIs, Microsoft Office, ConnectWise, Salesforce, Active Directory, Google Workspace, VPN, MDM
3w
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Network Security Engineer
Columbia or Fort Mill
$71k-$160k/yr OnsiteFull Time
Experience with enterprise network security platforms, security operations governance, risk and compliance, BCP/DR, incident escalation, and client-facing delivery leadership.
Palo Alto, Cisco FMC/FTD, ASA, Fortinet, Cisco ISE, DDoS solutions, ServiceNow
3w
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Plans Examiner Supervisor (CIRC)
Charlotte, North Carolina, United States
$80k-$110k/yr OnsiteFull Time
6+ YOESupervise plans examiners, review and approve building design documents for code compliance, resolve escalated customer and code issues, and provide consultation and education to design professionals.
Microsoft Office Suite
3w
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile