5 escalation engineer jobs at 4 companies in Elsmere, DE

16h
Save
Mark Applied
Hide
Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
2w
Save
Mark Applied
Hide
Physical Security Engineer
Wilmington, Delaware, United States
FieldFull Time
The Cook & Boardman Group
The Cook & Boardman Group: Distributes architectural doors and provides integrated security solutions.
2+ YOEConfigure and integrate access control and IP/analog surveillance systems; serve as escalation point and technical advisor; hold multiple VMS and access-control certifications and 2+ years physical security experience.
SQL, Windows Server
2w
Save
Mark Applied
Hide
Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
4+ YOEProvide first-level IT support, ticket logging, troubleshooting, escalation per SLA; requires 4+ years IT experience, bachelor of computer science, ServiceDesk E2, ITIL, Windows, MAC, networking, strong communication.
ServiceDesk E2, ITIL, Microsoft Windows, MAC, Networking
1w
Save
Mark Applied
Hide
Databricks Data Operation Engineer
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Strong hands-on operational knowledge of Databricks and Azure Data Factory, platform incident escalation, monitoring/observability, ITSM, and runbook/SOP development; bachelor\u0002s degree or equivalent.
Databricks, Azure Data Factory (ADF), Splunk, Azure Monitor, Log Analytics, App Insights, Ivanti, Tidal, Entra ID, RBAC, ADLS, Azure Key Vault
1w
Save
Mark Applied
Hide
Staff Technical Support Engineer
Philadelphia, Pennsylvania, United States
RemoteFull Time
Proscia
Proscia: Provides AI-powered software for digital pathology and cancer research.
8+ YOE8+ years technical support experience, owning escalations end-to-end; advanced Linux and Kubernetes skills; mentoring experience; strong troubleshooting of distributed systems and customer-facing communication.
Linux, Kubernetes