6 escalation engineer jobs at 5 companies in Eureka, MO
2mo
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ROC Escalation Engineer
Maryland Heights, Missouri, United States
OnsiteFull Time
5+ YOE5–10 years in server, networking, and cloud support in MSP/multi-client env; AD/Entra ID/Group Policy, DNS/DHCP, backup/DR, M365; PowerShell; Datto RMM, Autotask PSA, IT Glue a plus; degree preferred; Microsoft/CompTIA/Cisco certs a plus.
Active Directory, Entra ID, Group Policy, DNS/DHCP, Microsoft 365 administration, PowerShell, Datto RMM, Autotask PSA, IT Glue
2d
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Support Engineer III
Chesterfield, Missouri, United States
$80k-$90k/yr OnsiteFull Time
5+ YOERequires 5+ years of IT support experience, including 2+ years at senior or escalation level, production infrastructure, networking, security, Microsoft 365, communication, and troubleshooting expertise.
Huntress, PowerShell, Python, AI, Windows Server, Active Directory, Group Policy, Microsoft 365, Google Workspace, VLANs, TCP/IP, DNS, DHCP, VPNs
2mo
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IT Endpoint Engineer
Saint Louis, Missouri, United States
OnsiteFull Time
5+ YOE5+ years IT endpoint/PC/Mac/mobile support experience; maintain and deploy OS/images, patch/configuration management, troubleshooting, vendor escalation, and documentation.
Windows, Microsoft Office, Microsoft System Center, VPN, local area network, Mac
2w
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Level 3 Support Engineer
Chesterfield, Missouri, United States
$80k-$90k/yr OnsiteFull Time
5+ YOE5+ years IT support experience with senior/escalation exposure, deep networking and Windows/Microsoft 365 administration, hands-on security incident experience, strong communication and customer service skills.
PowerShell, Python, Windows Server, Active Directory, Group Policy, Microsoft 365, Google Workspace, Huntress
3d
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ITSM Platform Engineer II
Saint Louis, Missouri, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years supporting ITSM platforms or enterprise SaaS, SQL, scripting, troubleshooting, ITIL knowledge, and technical escalation experience.
Halo ITSM, Jira, SQL, Python, PowerShell, REST APIs, Microsoft 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
2mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.