4 escalation engineer jobs at 4 companies in Gainesville, TX
2mo
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Escalation Engineer - Dallas
Coppell or Tel Aviv-Yafo
HybridFull Time
5+ YOE5+ years in technical escalation/support, networking fundamentals (TCP/IP, DNS, TLS/SSL), web debugging (HAR, net-export), log analysis with observability platforms, Windows/macOS internals, cybersecurity awareness, strong written communication and autonomous investigation skills.
Chromium, HAR, net-export, Coralogix, Sentry, New Relic, JavaScript, C#, Go, Python, PowerShell, Bash, TCP/IP, DNS, TLS/SSL, VPN, SSO, SAML, OAuth/OIDC, Azure AD, Okta
2d
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Princ Engr-Ntwk Operations
Southlake or Cary or Branchburg
$107k-$205k/yr HybridFull Time
6+ YOEBachelor's degree or 4+ years' experience; 6+ years relevant experience; Cisco, Juniper, and F5 troubleshooting; Python, Bash, C/C++, REST APIs; routing protocols, network virtualization, and 24/7 escalation rotation.
Cisco, Juniper, F5, Python, Bash, C/C++, REST APIs, MPLS, BGP, OSPF, IS-IS, SR, SDN/NFV, VCP
2w
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VHT Consultant II
Lenexa or Chantilly or Plano
$88k-$132k/yr FieldFull Time
3+ YOE3+ years elevator/escalator industry experience (or 7+ without degree), knowledge of ASME A17.1/A17.2/NFPA 70/IBC, ability to interpret drawings, strong communication, and proficiency with Word/Excel/Bluebeam/ClickUp/Procore.
Microsoft Word, Microsoft Excel, Bluebeam, ClickUp, Procore, Elevate
1mo
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Technical Support Engineering Manager - SmartPay
Allen or United States
RemoteFull Time
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel