6 escalation engineer jobs at 6 companies in Glasgow, DE
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Senior UC Engineer
Philadelphia, Pennsylvania, United States
RemoteFull Time
10+ YOE10+ years in Unified Communications engineering or support; Webex administration, Calling, Contact Center, SIP Trunking, Splunk, CDR, incident management, and vendor escalation experience.
Cisco Webex Control Hub, Cisco Webex Calling, Cisco Webex Contact Center, IPC Connexus, SIP Trunking, Red Sky, Microsoft Teams Meetings, Splunk, Call Detail Records (CDR), Copilot
1w
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Senior System Engineer
Royersford, Pennsylvania, United States
OnsiteFull Time
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell
2w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
1mo
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Physical Security Engineer
Wilmington, Delaware, United States
FieldFull Time
2+ YOEConfigure and integrate access control and IP/analog surveillance systems; serve as escalation point and technical advisor; hold multiple VMS and access-control certifications and 2+ years physical security experience.
SQL, Windows Server
4w
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Databricks Data Operation Engineer
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Strong hands-on operational knowledge of Databricks and Azure Data Factory, platform incident escalation, monitoring/observability, ITSM, and runbook/SOP development; bachelor\u0002s degree or equivalent.
Databricks, Azure Data Factory (ADF), Splunk, Azure Monitor, Log Analytics, App Insights, Ivanti, Tidal, Entra ID, RBAC, ADLS, Azure Key Vault
1w
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Depot Quality Assurance Engineer - Blue Bell, Pennsylvania
Blue Bell, Pennsylvania, United States
$55k-$60k/yr OnsiteFull Time
High school diploma, previous quality analysis experience, attention to detail, Good Documentation Practice, process documentation, issue escalation, and strong technical writing skills.
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