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2 escalation engineer jobs at 2 companies in Heathrow, FL

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IT Support Escalation
Orlando, Florida, United States
$48k-$55k/yr OnsiteFull Time
WheelHouse IT
WheelHouse IT: Managed IT services provider securing and supporting businesses, nonprofits, and educational organizations across Florida, New York, and beyond.
2+ YOERequires 2–3 years of managed service provider experience, professional IT certifications preferred, technical diagnosis, communication, multitasking, and support of networks, servers, cloud, and security systems.
Windows Server, Exchange, SQL, Microsoft SharePoint, VMware, Citrix, WAN, LAN, VPN, Terminal Services, ConnectWise, LabTech, SonicWall
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Disaster Recovery and Resilience Engineer
Daytona Beach or Plano
OnsiteFull Time
Brown & Brown
Brown & BrownNYSE: BRO: Provides insurance brokerage and risk management services and solutions.
6+ YOERequires 6+ years in IT program management, governance, business continuity, or technology risk; enterprise-scale program ownership; BIA, RTO/RPO, audit evidence, ServiceNow governance, executive reporting, and stakeholder escalation experience.
ServiceNow, DORA, HITRUST, SOC 2
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