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1 escalation engineer job at 1 company in Hialeah, FL

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Service Desk Supervisor
Miramar, Florida, United States
HybridFull Time
UDT
UDT: Provides managed IT services, cybersecurity, and cloud infrastructure solutions.
5+ YOE2+ Mgmt5+ years in NOC/Service Desk/Engineering, 2+ years leading teams, experience with ticketing systems and RMM, proficiency with Microsoft O365, Intune, SCCM, ITIL, strong communication, KPI reporting, and customer escalation management.
ConnectWise, MSPBots, RMM, Microsoft O365, Intune, SCCM, ITIL
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