4 escalation engineer jobs at 4 companies in Indian Trail, NC
3mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
3w
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Network Engineer III - Security Operations
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent,5+ years data network experience,active knowledge of OSI/TCP-IP/Optical Transport,ability to use Microsoft Office and Visio,CCNP preferred,ability to work in team and provide escalated support.
Microsoft Office, Visio
1d
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Network Engineer
Radnor or Charlotte or Fort Wayne or Greensboro
$95k-$152k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent and 3–5+ years of IT system administration or infrastructure experience. Requires enterprise networking, automation, IaC, escalation, security, and project planning expertise.
Infrastructure as Code (IaC), Cisco, F5, Infoblox, Palo Alto, Arista, Cisco Catalyst Center, Palo Alto Panorama, SolarWinds, ThousandEyes, Nagios, New Relic, GitHub, Ansible, CI/CD, DNS
1mo
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile