5 escalation engineer jobs at 5 companies in Maple Plain, MN
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Maintenance Engineer
Northfield, Minnesota, United States
$29-$41/hr OnsiteFull Time
2+ YOEMinimum 2 years building maintenance or trade experience. Maintain valid Minnesota driver's license. Must have or obtain Registered Unlicensed Electrician and Minnesota Special Engineer's Boiler credentials within 90 days. Complete de-escalation and crisis prevention training; English proficiency required.
1w
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Senior CCaaS Production Support Engineer
Minnetonka Mills, Minnesota, United States
OnsiteContract
Provide L2/L3 production support for CCaaS platforms, incident management, RCA, vendor escalation, integrations, on-call outage management, and runbook documentation.
Genesys Cloud, Amazon Connect, NICE CXone, Pindrop, ServiceNow, Jira, Remedy, SIP, VoIP, WebRTC, REST, JSON, AWS
1w
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Sr Mgr Software Engineering
Eden Prairie, Minnesota, United States
$113k-$193k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years technology operations experience, 4+ years people management, 3+ years supporting enterprise Digital Identity, incident and escalation management, SLA and war-room leadership, and ability to apply AI/automation to operations.
CIAM, OpenID Connect, OAuth 2.0, SAML, Azure, AWS, GCP, Agile, SAFe, ITIL
2mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
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Supply Chain Component Site Manager (Shoreview, US)
Shoreview, Minnesota, United States
$147k-$163k/yr OnsiteFull Time
8+ YOEBachelor's in supply chain/engineering/operations, 8+ years supply chain/procurement experience in engineered products, leadership of supplier quality/sourcing/planning, ERP/MRP (SAP) proficiency, supplier development and escalation management.
ERP, MRP, SAP