10 escalation engineer jobs at 9 companies in Michigan
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
1mo
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Tech Platform Applications Engineer
Dearborn, Michigan, United States
HybridFull Time
5+ YOEBachelor's in engineering,5+ years product development/systems engineering or electrical/software integration experience,knowledge of vehicle electrical architectures,issue escalation,team communication,experience with Jira/Integrator.
Jira, Integrator
1mo
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Tech Platform Applications Engineer
Dearborn, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in engineering,5+ years product development/systems or electrical/software integration experience,knowledge of vehicle electrical architectures,issue escalation,strong communication and collaboration skills.
Jira, Integrator
3w
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Sr Network Engineer OTV
Denver or Indianapolis or Flint
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years network engineering experience, strong Fortinet knowledge, network certifications preferred (CCIE, CCNA, etc.), bachelor's degree or equivalent, expertise in network design, automation, and incident escalation.
Fortinet
1mo
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Customer Reliability Engineer, Hypershield (remote)
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yr RemoteFull Time
8+ YOEExperience troubleshooting enterprise network and data-center incidents, deep Nexus/NX-OS and Linux/Kubernetes knowledge, customer-facing escalation experience, bachelor's+8 years or equivalent, strong communication skills.
Cisco Nexus, NX-OS, Linux, Kubernetes, Helm, NetFlow/IPFIX, vSphere, NX-API, NETCONF/RESTCONF, gNMI, Ansible, Cisco Nexus Dashboard
5d
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Associate Systems Engineer
Grand Rapids or Kalamazoo
$100k-$120k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED and at least one year managing multiple systems required. Requires Windows Server administration, escalation troubleshooting, communication, and ability to work independently; bachelor's degree and certifications preferred.
Windows Server, Active Directory, Microsoft Windows Servers 2022/2025, Windows 11, VMWare ESX v8, RedHat Linux v8, Microsoft solutions, HP ProLiant, HP Blade, Cisco UCS Servers
1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
2w
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Customer Launch & Field Quality Lead
Rochester Hills, Michigan, United States
OnsiteFull Time
7+ YOE7+ years in quality/launch/engineering with APQP, DFMEA/PFMEA, control plans, root cause analysis, and customer escalation experience; bachelor’s in engineering or equivalent experience; travel 20–30%.
Minitab
1mo
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Technical Account Manager
Needham or California or Connecticut or Florida or Georgia or Illinois or Massachusetts or Maryland or Maine or Michigan or New Hampshire or New Jersey or New York or North Carolina or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Washington or Virginia
$124k-$143k/yr RemoteFull Time
5+ YOE5+ years in TAM/Solutions Engineer/Technical Consultant roles; experience with SaaS/FinTech, API and SSO integrations, platform architecture, onboarding, escalations, and client-facing technical strategy.
APIs, SSO
1mo
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Senior Process Associate - BFS (127750)
Farmington Hills, Michigan, United States
OnsiteFull Time
Provide remote diagnostic support to OEM dealership technicians using diagnostic tools, follow workflows and knowledge articles, document cases, escalate to engineering, and communicate clearly; high school diploma and customer service experience required.
Microsoft Office